Welcome to Merthyr Tydfil County Borough Council Student Awards Section
Please note, if you are a new student starting in Higher Education from September 2014 onwards, you will need to apply directly to Student Finance Wales.
Please contact Student Finance Wales directly with regards to any application/evidence queries, on:
Telephone Number: 0300 200 4050
(Opening Hours: Monday - Friday, 8.00 am - 8.00 pm; Saturday, 9.00 am - 1.00 pm).
Merthyr Tydfil County Borough Council Student Awards team does not deal with applications for new students starting in Higher Education, from Academic Year 2014-15 onwards.
Student Support for Renewal Students
The Merthyr Tydfil County Borough Council Student Awards Section is responsible for assessing the eligibility and entitlement of renewal students normally resident in the area of Merthyr Tydfil and attending higher education courses at colleges and universities throughout the United Kingdom. Our purpose is to ensure that you receive all the assistance and advice you need to ensure the application process is as trouble free as possible.
Our contact details are as follows:
Student Awards Section
Post Office Lane Building
Post Office Lane
Telephone Number: 01685 726252
(Opening Hours: Monday - Friday, 10.00 am - 3.00 pm)
Alternatively you may contact the Student Finance Wales Call Centre
Telephone Number: 0300 200 4050 (Opening Hours: Monday - Friday, 8.00 am - 8.00 pm; Saturday, 9.00 am - 1.00 pm).
How to Apply for Student Support
Paper applications forms for Student Support will not generally be available. As part of a modernisation package announced by the Welsh Assembly Government, students and parent/sponsors are being encouraged to apply online for support.
Online applications can be completed by registering at http://www.studentfinancewales.co.uk/. (Please note this does not apply to Disabled Students and Child Care Grants).
All you need to know about Student Awards
Here you will find documents available to download that address the most commonly asked questions and also common mistakes made, when applying online.
You can download our Student Awards Frequently Asked Questions document for detailed answers to common questions.
You can also view our Common Online System Errors document, which details the common errors made when applying online and what to do, to avoid falling into these traps.
If you cannot find the answer here, please feel free to get in touch.
Additionally, here are some useful links to other websites that hold relevant information, for students.
NHS Student Grants
Merthyr Tydfil College
University Heads of the Valleys Institute (UHOVI)
National Student Union
National Bureau for Students with Disabilities
National Association of Student Money Advisors
The Council for International Students
The Open University in Wales
i.care.com-portal to Study
Student Finance Wales has recently launched profiles on the social media sites Facebook and Twitter.
These profiles have been set up to keep Student Finance Wales students updated with current news and information regarding SFW, which potential higher education students and current SFW students will find useful.
For more information please contact us:
Dedicated Student Finance Helpline: 01685 726252
(Office Hours, Mon - Fri, 10:00 - 15:00)