Customer Service Pledge

• The Management and staff of our facilities are committed to providing a high quality service to our customers at all times.
• Our staff will be friendly, approachable and professional
• We will strive to make your whole experience with us safe and enjoyable.
• We will offer a balanced programme of activities and schemes
• We will take on board your comments and observations and act on them where appropriate
• We will ensure that your facility is clean, safe and ready to use.
• We will aim to continuously improve our service to you

merthyrtydfil.leisurecentre@merthyr.gov.uk