How to BookTo make a provisional booking please contact Dolygaer Outdoor Education Centre. If you are making a School booking; school information packs are available to download with all relevant booking forms attached.
For further information on pricing please see our Course Fees or contact the centre.
Terms & Conditions
Fees
Places can only be reserved on receipt of a complete booking form and a non-refundable deposit of 25% of the total course fee.
Places cannot be reserved over the telephone.
The balance of the fee is payable EIGHT WEEKS before the start of the course. Failure to pay the balance at this stage may result in the cancellation of the booking and loss of the deposit.
The WHOLE course fee is required as a deposit to reserve any booking made within EIGHT WEEKS of the start of the course.
Cancellation or Variation in Group Size by Clients
All cancellations or variations in the group size must be in writing.
Cancellation or variations up to EIGHT WEEKS before the start of the course incurs loss of deposit only.
If less than EIGHT WEEKS notice of cancellation or variation is given, after payment of the balance of the fee, then 80% of the total fee will be retained.
Cancellation or variation within the final TWO WEEKS before the start of the course will result in the forfeit of 100% of the total fee.
When the total number of persons in the group falls below the number of places booked the above conditions apply per person.
All course fees are non-transferable. Any transfers which may be made under exceptional circumstances are wholly at the discretion of Dolygaer.
Cancellation by Dolygaer
Whilst every attempt is made to ensure the advertised courses actually run, Dolygaer reserves the right to cancel at any time when numbers fail to reach a workable minimum.
In this event, as much notice as possible will be given and clients will be offered the following options: a full refund of fees, another course at the same time or the same course on different dates.
Dolygaer@merthyr.gov.uk
|