The man who does not read good books has no advantage over the man who can’t read them
Mark Twain
  
  
  
Everyone can broaden their horizons at our libraries
Apologies:
Our mobile services will be changing, but despite some early publicity it won't be quite yet and at least for another few months it will be business as usual.
We apologise for any problems caused by that decision and thank those, like the Liberal Democrats in the Plymouth Ward, who recently tried to help us by publicising planned changes that we quickly realised could not take place in all of that form! We clearly didn't get this right and are openly acknowledge that because that is necessary part of a "learning process" for us.
We have begun to review the review and we will hopefully address all the things that have required this action. We took the judgement that it was better to do that than try to implement something that we quickly came to realise would not have worked in the best interests of the service or all of our existing customers. We are getting better all the time from what you tell us, but we can now prove that we are not yet perfect
Thank you for your patience. If you want to read more about the review please click here
Merthyr Tydfil Public Library exists to meet the library and information needs of everyone who lives or works in the County Borough.
It is always a good time to remind those of you on the Internet that our online membership is a useful way of renewing stock , making reservations and allowing you to manage your library account online
Activate the PIN that you need to use services online by asking next time that you call or by emailing us at library.services@merthyr.gov.uk
You can then login to manage your library account
If you encounter any problems with your online account and catalogue searches or need any help please email library.services@merthyr.gov.uk
You can now join the Library online by completing the form here. You will need to show something that proves who you are when you collect your card
We can usually provide what you need from our own stock, but if for some reason we do not have the topic you require, we now have access to well over 50,000,000 book titles.
In your opinion?
How do you rate library staff? We regularly consult service users and are pleased that the scores and comments have been continually improving since 1990! However, we know there is always room for improvement in communication and our improvement progress simply isn't finished yet.
We are already working within the service to come up with a description of our ideal member of staff along with practical guidelines to help all of us to improve our interaction with users. That could be in the form of an example of good service - and why you thought it was excellent. We would like you to contribute to that process if you wish to. Simply send your suggestions for further staff (or general service improvements) to library.services@merthyr.gov.uk
Some customer viewpoints about online accounts:
"I have been using your service since I heard about it. I have found it a great help and use it a lot. I have used it for information, to reserve books and to renew my books".
"Its easy to use and find your way around. I use it to renew books and check what’s in stock".
You can easily activate your PIN by asking for it on your next visit or by emailing library.services@merthyr.gov.uk
Please tell us if you have any difficulty with this site or the links to provide to Internet sites. We cannot always control those, but we will act on any reported problems.
Sut yr ydym wedi gwella'n gwasanaeth i siaradwyr a dysgwyr Cymraeg
Jesteś nowym obywatelem Merthyr Tydfil?
Você é novo em Merthyr Tydfil
"Dwi'n hapus iawn..." Darllen mwy yma
You may not have considered...
An extra benefit of self service at Dowlais and Merthyr Tydfil :
We know that some users can feel embaressed about borrowing books on certain topics (nits spring to mind) You needn't worry, but if you do, why not simply use the self-service option?
Recognise this?
"Libraries are reservoirs of strength..." Click here to find out more
Reading needs?
Click here to learn about  If you know anyone who wants or needs to improve their reading skills, why not have a look Raw and other options in our section Reading for everyone
We have the books you need and want to read.
You should find everything that you need on this site to make the best use of the library service, including details of access options, stock, services and much more. Please use the list on the left hand side of this page to find the topics that you need and to explore what we have to offer you.
We can help you deal with many of the life challenges you and your family face with a selection of topics listed on the Reading Zone:
Breast cancer , Bullying, Helping Children, Waste, Leadership and Racism
Click on this image  anywhere you see it to access the online library catalogue. You can reserve any item in lending stock.
 e-mail library.services@merthyr.gov.uk if you have any problems accessing the catalogue or wish to active your online account.
Please note: No images used on this site should be copied.
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