Email: customer.care@merthyr.gov.uk    Tel: 01685 725000
Address: Merthyr Tydfil CBC, Civic Centre, Castle Street, Merthyr Tydfil, United Kingdom CF47 8AN

Complaints Procedure

We work hard to to ensure our Tenants receive the highest quality service, and so if something does go wrong we are keen to put it right.

If you are dissatisfied with the standard of service you receive, you can make a complaint in writing, in person or by telephone.

For more information on how you can complain, refer to our publications page or the link below.

Complaints Procedure Document.pdf [497KB]