Accommodation Services
Older Persons
The Authority has 2 registered residential care homes for older people. The Homes provide both residential and long and short term care for people over the age of 65 years (male and female).
Victoria House
Victoria Street
Dowlais
Merthyr Tydfil
CF48 3RL
Telephone: 01685 721761
Victoria House is a two storey purpose built home which was constructed and established as a residential home for older people in the 1970’s.
Located in the village of Dowlais, close to amenities such as bus routes, shops, public houses, chemist, Health Centre and Post Office, Victoria House provides long and short term care for people over the age of 65 years, both male and female.
Sandbrook House
Queens Road
Twynyrodyn
Merthyr Tydfil
CF47 0ES
Telephone: 01685 721758
Set in large grounds, the Home is located close to the much improved centre and facilities of Merthyr Tydfil town centre.
Purpose built on a split level, Sandbrook House was established as a residential home for older people in the 1980’s. Sandbrook House provides long and short-term care for older people both male and / or female over the age of 65 years who have both physical and emotional needs and, a dementia.
The aim of residential care is to provide care and support to individuals within a variety of settings and of varying lengths of duration, which has an enabling and enhancing effect on their day-to-day lives.
The criterion for admission is a professional assessment of need by an assessor care manager.
Prospective residents are encouraged and welcomed to spend the day at the care home to experience the ambiance and ethos of the home.
Younger Adults
Glendere
St. John’s Close
Cefn Coed
Merthyr Tydfil
CF48 2PE
Telephone: 01685 721989
Located within the community of Cefn Coed, a short distance from the town centre, Glendere is a two-storey domestic style house that was built in the 1980’s and was adapted and established as a residential home for adults with learning disabilities in the mid 1990’s.
Accommodation is provided for a maximum of three persons, male and / or female, and accommodates personal care and emotional needs for people with a learning disabilities and a physical disability. Respite care is not provided at Glendere.
The criterion for admission is a professional assessment of need by an assessor care manager.
Park View
Alexandra Road
Merthyr Tydfil
CF47 9AA
Telephone: 01685 377522
Park View is a single storey bungalow that underwent considerable conversion and extension in 2000 prior to it being opened as a care home.
Accommodation is provided for a maximum of four persons, male and / or female, and accommodates personal care and emotional needs for people with a learning disability and a physical disability. Respite care is not provided at Park View.
The criterion for admission is a professional assessment of need by an assessor care manager.
Llysfaen
Cefn Coed
Merthyr Tydfil
CF48 2NE
Telephone: 01685 725048
Llysfaen is situated within the village community of Cefn Coed, a short distance from Merthyr Tydfil town centre. There are various amenities available within the community, with a regular bus service to the town centre. It was originally construction the 1970’s when it was opened as a residential home for older people. In the late 1990’s it was re-designated as a home for adults with learning difficulties and underwent adaptation.
Llysfaen provides split-level accommodation. The lower ground floor provides accommodation for two adults with disabilities on a long-term basis, no more than one of whom shall be in the category of a physical disability at any one time. Up to six persons can be accommodated on the upper ground floor area on a respite basis. This can accommodate people with a learning disability who are younger adults, older persons, persons with a physical disability or mental health (functional).
The facilities for long-term care are separate from those of the respite unit.
The criterion for admission is a professional assessment of need by an assessor care manager.
Thomastown House
Queens Road
Merthyr Tydfil
CF47 0HE
Telephone: 01685 721767
Thomastown House is a purpose built mental health rehabilitation hostel for adults of working age situated in its own grounds in Penyard Merthyr Tydfil.
Thomastown House aims to provide a comprehensive service for people who are or who have been suffering from poor mental health, and who for a temporary period are not able to live in a home of their own either independently or with external support mechanisms. Nursing care is not provided.
Prospective residents are encouraged and welcomed to visit Thomastown House to experience the ambiance and ethos of the hostel prior to the initial meeting. A meeting will be arranged once all relevant information is received from the Care Coordinator to discuss the aims and objectives of the placement.
Compliments and Complaints
Compliments and complaints are always welcomed as they enable us to improve upon our services. A suggestion box is available in the foyer and we welcome any suggestions to enable us to continually improve the services we offer you.
Staff at the Home ensure that all complaints are listened to courteously and work together with you and any one else involved to find a resolution to suit all concerned.
At the initial local stage, the emphasis is to resolve any complaint informally within the home as quickly as possible by the immediate staff on duty or the Home Manager. Individuals can determine whether a complaint is dealt with formally or informally. You may wish to see if your informal complaint is dealt with to your satisfaction by staff, within ten working days.
If this is not resolved to your satisfaction, you may then complain formally to the designated Complaints Officer.
Useful documents
How do I access Residential or Respite Care?
Can I choose my own home?
Paying for Residential and Nursing Care
Independent Providers and Other Contacts
