Support Services X2 / Gwasanaethau Cefnogi X 2

Reference : SS-11912

Close Date : 18/07/2012

Salary : £13189.00 - £15725.00

Scale : Grade 2

Hours : 20

Location : Any/all of County Borough Libraries or Vehicles

Category : Other Jobs

Description
To assist the Principal, Operational Librarians and Members Advisors in ensuring the consistent and high standard provision of Library services for the County Borough of Merthyr Tydfil. To provide support in delivering strategic short and long term objectives for the Library Service. Contribute to the achievement of the Welsh Public Library Standards. Provide a first class customer experience to users, visitors and non-users. Support work to maintain the stock location and condition and physical environment in libraries.

Manning the issue and enquiry areas at Borough Libraries.

Answering users’ enquiries and requests and re-directing them as necessary.

Maintaining the physical environment in Libraries, with responsibilities for cleaning and tidying the physical environment.

Dealing appropriately with waste and recycling

Deliveries to special needs recipients and other sites as required

Facilitating and attending to meeting and events at library buildings – including providing refreshments, preparing spaces and opening and closing buildings along with necessary responsibilities for keys and alarm codes and cleaning, etc

Distribution of leaflets and other items to help to promote services

Assisting and instructing ICT users in group and individual settings.

Contributing towards County Borough Council objectives and meeting the Welsh Assembly Library Standards.

Assisting with work relating to stock control and stock editing, including collections of reserve stock at the branch libraries.
Supporting the reservation, suggestion and inter-library loan service.
Assisting to promote library services through surveys, exhibitions and contact with library users

Application forms can be obtained by telephoning 01685 725199 or 01685 724667 (out of hours) and are to be returned no later than Wednesday18th July 2012 to HR Administration, Customer Services, Unit 5, Triangle Business Park, Pentrebach, Merthyr Tydfil, CF48 4TQ.

I gael ffurflen gais ffoniwch 01685 725199 neu 01685 724667 (y tu allan i oriau’r swyddfa). Dychwelwch eich ffurflen erbyn dydd Mercher, Gorffennaf y 18fed 2012, i’r Adran Adnoddau Dynol, Gwasanaethau Cwsmer, Uned 5, Parc Busnes Triongl, Pentrebach, Merthyr Tudful, CF48 4TQ.

Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community. Rigorous pre-employment checks are undertaken for all appointments as part of our recruitment and selection process.

All employees are required to comply with their individual and organisational responsibilities under the Data Protection Act, the Information Security Policy and relevant supporting operational policies. Any matters of a confidential nature must not be disclosed or passed to any unauthorised person(s) or third party under any circumstances either during or after employment except in the proper course of your employment or as required by law, Merthyr Tydfil County Borough Council or both. Any breach of confidentiality may lead to disciplinary action.