Register Office to close on Mondays

  • Categories : Press Release
  • 18 May 2017
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Merthyr Tydfil Register Office will be closed one day a week from next month following a review of demand for the registration service undertaken by the Council.

The decision to close on a Monday was taken because it is historically the quietest day of the week and the majority of staff were employed for four days or less on a shift basis.

Staff affected by the changes were consulted, along with the Unions, and a voluntary agreement to implement the changes was secured.

“In times of ongoing austerity measures and with limited budgets, we’re continually looking at how to make our services more efficient and effective and this change will reduce the cost of the service,” said a spokesperson for Public Protection and Housing.

“Although access to the service has reduced by one day, the review of the demands on the service and staff capacity has assured us that the Registration Service can operate on a four-day week without any significant detrimental effect on performance.”

The registration of births, deaths, still-births and notices of marriage and civil partnership are currently by appointment, although the service always tries to accommodate ‘drop-in’ registrations.

Opening times at the office, which is based at Ty Penderyn, 26, High Street, Merthyr Tydfil will remain the same: 8.30-12.30pm and 1-4pm Tuesday to Thursday, and 8.30-12.30pm, 1-3.30pm on Friday.

Services provided on the weekend by appointment for weddings/civil partnerships at approved premises will remain the same. Current approved premises in Merthyr Tydfil are the Fountain Room at the Register Office, Cyfarthfa Castle Museum and Art Gallery, Redhouse Old Town Hall – Hen Neuadd Y Dref, The Guest Club and churches and chapels.

The change takes effect the week commencing the 5th June 2017.  If you have any queries, please contact the Registration Service on 01685 727333, email: registrars@merthyr.gov.uk

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