Community and Day Centres

The Directorate’s Day Centres assist those people who need intensive or specialist help. Finding the right one for you will depend upon an assessment of your needs. For example, you may need help with personal care, finding ways of living independently, cooking skills, simple physical exercises or assistance to access employment or learning opportunities.

There are other Centres where you can meet friends and have a chat. At some, you can enjoy a meal or other social activities.

Although we do our utmost to help you to get out and about locally, sometimes other groups – such as voluntary or self-help groups – can help you more. If so, we’ll put you in touch with them.

Referral Process

The Local Authorities Day Services are accessed following an Assessment of Needs being undertaken with the Individual which indicates that a service is required. The Assessor Care Manager will request a service response through Day Services Panel. On confirmation of service, the Assessor Care Manager will ensure that the Assessment of Needs, Care Plan and a copy of the Financial Assessment (Charging Policy) are forwarded to the Provider. This process will, under normal circumstances, take no longer than 5 working days to process (upon receipt of the appropriate paperwork). A probationary/trial period may be utilised if necessary. Please contact the Duty Officer for further details.

Objectives of the Service

• To develop innovative and effective service responses, that meets the needs of the individual, by providing, where appropriate a range of activities focusing on work, education and leisure.
• To develop and provide a range of high-quality service that reflects the core values of the service.
• To work in partnership with service users, their carers, with other providers and with the wider Community.
• Through our work, to promote models of best practice.
• To promote and adopt the Person-Centred Approach to the planning, delivery and evaluation of the service.
• To ensure that there is a structured approach to Service User involvement within the service.
• To consult with service users, their carers and other relevant stakeholders, on a regular basis.

Philosophy of Care underpinning the Service

All individuals with a learning disability, physical disability and individuals with a mental health problem and people who are getting older, have the right to:

• Normal patterns of life within the Community.
• To be treated as individuals.
• Appropriate support to develop and attain their potentials as individuals. Equality of opportunity.
• Be present in their Communities, using the same facilities as other citizens.
• Participate in activities alongside their fellow citizens.
• Develop and maintain relationships
• Develop skills and interests across a wide range of areas.
• Be supported to make informed choices.
• Be involved in the decision-making processes that affect their lives.

Details of notice for cancellations/ceasing the Service

Either by the service user or by the Organisation.
This process in the main will take place through a Review/Unplanned Review of the existing service provision, with the Provider Service and the Assessment and Care Management Teams, and the request for an update on the Assessment of Needs if required.

Day Services Transport

If you have difficulty in using ordinary cars and buses, special services are available. We can put you in touch with them. Special transport arrangements may also be made to help you use our services.

Contact details

Telephone: 01685 724500
Fax: 01685 376608