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Report a Missed Bin or Recycling Collection

You should only report a missed collection if:

  • Your containers were put out for collection before 7am
  • It is now after 3pm on your collection day
  • We haven’t told you that there are any access issues on your street
  • You haven’t been told by the collection crew that there was a problem with your refuse or recycling
  • You do not have enough room in your containers to wait until next collection day

Use this service to report a missed bin collection.