Cofnod Datgeliadau

Cofnod Datgeliadau Chwilio

Defnyddiwch y rhan hon o'r safle ar gyfer hidlo'r canlyniadau chwilio foi.

Categori

Allweddair

O Dyddiad

Hyd Yma

Defnyddiwch y rhan hon o'r wefan i weld Bas Data cofnod datgeliadau'r Awdurdod.

Cofnod Cyf : FOI 7219

Dyddiad Dderbyniwyd : 08/04/2019

Dyddiad Cwblhau : 08/05/2019

Sefydliad : MarXtar Ltd

Math y Cais : Company

Categori : Information Technology

Cwestiwn

I am currently doing some research into IT Service Management trends in the UK public sector. Could you kindly provide me with the below information about your organisation: 1. What software product(s) are you using to manage your IT Service Management (e.g. Landesk, ServiceNow, Cherwell, Hornbill etc.)? 2. Who is your current vendor? 3. When does the contract with your current service desk provider end? 4. How much does your current ITSM service desk tool cost annually? 5. When will you be looking to review your current service desk tool?

Ateb

1. In-house system which was developed by our own Software Developers. 2. n/a 3. n/a 4. n/a 5. n/a

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