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When you use the MTCBC Website MTCBC will store cookies on your computer in order to facilitate and customise your use of our Website. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. MTCBC use cookies to provide us with anonymous aggregate information on how people use our Website and to help us to know what they find interesting and useful on our Website. MTCBC do not store personal information such as email addresses or other details in a cookie.

Most web browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your web browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not. MTCBC does not force the user to have cookies enabled on their PC. Cookie information is not stored on our server. Some of the Cookies that may be used by MTCBC are shown below:

Name Purpose More
ASP.NET_SessionId Microsoft ASP.NET : This cookie may be used for online forms. It is deleted when you close your browser. Visit the Microsoft
ASP.NET_SessionId Microsoft ASP.NET : This cookie may be used to enhance security of our online forms. It is deleted when you close your browser. Visit the Microsoft

Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.

Google Analytics stores IP address anonamously on its servers in the US, Google does not associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. 

Click here for an overview of privacy at
firmstep2server Used to direct your request to the appropriate server. No personal information is stored.  
firmstep2session A unique identifier given to you for the duration of your site visit. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account when you log in  

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit .

To opt out of being tracked by Google Analytics across all websites visit .

Notification of changes

As MTCBC creates new services, this may generate a need to amend this Privacy Policy. If our Privacy Policy changes at any time in the future, it will be posted on this page.

Your Rights

You have the right to ask MTCBC not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if MTCBC intend to use your data for such purposes or if MTCBC intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms MTCBC use to collect your data. You can also exercise the right at any time by contacting us at Email: Tel.: 01685 725000

MTCBC site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that MTCBC do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet MTCBC costs in providing you with details of the information we hold about you.

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