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Record Ref : FOI 7685
Date Received : 29/11/2019
Date Completed : 30/12/2019
Organisation : Private Individual
Application Type : Company
Category : Information Technology
Question

1. How many staff are on the payroll (including schools)? 2. Which software solutions are in use for: a. HR, b. Payroll, c. Recruitment, d. Finance, e. CRM, f. Citizen Portal, g. Mobile App(s) for Citizen and for Staff 3. When do each of the contracts for the software solutions listed above (in query 2) expire? 4. What support and maintenance costs are being paid for each software solutions listed above (in query 2)? 5. Can you please provide name and contact details of ‘ICT Head’ and ‘Chief Digital officer’? Also, contact details of business owners for above solutions (in query 2)? (Example: ‘Chief Finance Officer’ owning ‘Finance solution’, ‘Chief HR Officer’ owning ‘HR and Payroll Solution’ etc.)

Answer

1. • Merthyr Tydfil CBC – 2385 employees’ (including schools), 453 non-employees’ • Merthyr Tydfil Leisure Trust – 182 employees’ • Merthyr Valley Homes – 206 employees’ 2. a. HR, - Frontier – HR21 b. Payroll, -Frontier – CHRIS21 c. Recruitment, -n/a d. Finance, - Unit 4 - Agresso e. CRM, -n/a f. Citizen Portal, -n/a g. Mobile App(s) for Citizen and for Staff -n/a 3. HR/Payroll – 30/8/2020 Finance – 31/10/2020 4. HR/Payroll - £43,399 Finance - £45,920 5. ICT.Department@Merthyr.gov.uk, Business owner for HR/Payroll is Head of HR, for Finance it is Chief Finance Officer.