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Record Ref : EIR 1943
Date Received : 02/04/2024
Date Completed : 10/04/2024
Organisation : Whatdotheyknow.com
Application Type : Private Individual
Category : Complaints and Compliments
Question
1) How many water complaints did you receive in the years, 2021, 2022 and 2023? 2) What are the reasons for the complaints? a. The quality of the water b. The water pressure c. Interruption to water supply d. Unhappy with service e. Water pipes f. Costs g. Damages h. Other, please specify 3) How much have you had to pay out in connection with water complaints during the years 2022, 2022 and 2023? In pounds (£).
Answer
The notification of the defects and therefore claims would come via members of the public or their legal representatives.