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Record Ref : FOI 11888
Date Received : 14/01/2026
Date Completed : 06/02/2026
Organisation : Private Individual
Application Type : Private Individual
Category : Staff Contact Details
Question

1. The names, job titles, and publicly available email addresses of staff at the following levels: • Directors • Assistant Directors • Heads of Service • Service Managers • Team Leaders / Supervisors • Professional Officers (for example: Planning, Housing, Environmental Health, Highways, Licensing, Social Care, Policy, Regeneration, Waste, Customer Services) 2. Please also include any generic service mailboxes used by these teams (such as planning@, housing@, environmentalhealth@, highways@, licensing@, socialcare@, customer.services@). This request is for public domain contact information only. I am not requesting personal or private email addresses. If the information is already published online, please feel free to provide the relevant URL.

Answer

1. The names, job titles, and publicly available email addresses of staff at the following levels: • Directors: Director Governance and Resources Sarah King Director of Finance Craig Flyn Chief Officer Neighbourhood Services Judith Jones Director of Social Services Lisa Curtis Jones Chief Education Officer Sue Walker • Assistant Directors – N/A • Heads of Service: Head of Legal & Governance Geraint Morgan Head of Adult Social Services Alexandra Beckham Head of Public Protection Paul Lewis Head of Regeneration, Investment and Housing Zoe Thomas Head of People Services & Transformation Hannah Brown Head of Child Soc & Safeguard Joanne Llewellyn Head of Engineering & Highways Carwyn Morris Head of Finance, Revenue & Benefit James Hopwood Head Comms Consult & Cabinet Ceri Dinham Head of ICT Richard Evans Head of Community Wellbeing Chris Hole Head of School Planning, Support & Resources Anthony Lewis Head of ALN & Inclusion Gavin Metheringham • Service Managers – Unknown, as some individuals may hold managerial responsibility under a different job title that does not explicitly include the term manager. • Team Leaders / Supervisors – Unknown, as team leader or supervisor responsibilities may not be identifiable from job titles alone. • Professional Officers (for example: Planning, Housing, Environmental Health, Highways, Licensing, Social Care, Policy, Regeneration, Waste, Customer Services) - The Council recognises all employees as professionals within their respective fields. Consequently, identifying a specific subset of staff as “Professional Officers” is not feasible based purely on job titles, as professionalism is inherent across all roles within the organisation. 2. Please also include any generic service mailboxes used by these teams: A list of the Councils generic email addresses is provided below: 16+Team@merthyr.gov.uk 2026Election@merthyr.gov.uk 3-16vaschool@merthyr.gov.uk AberfanMVCC@merthyr.gov.uk Accessibility@merthyr.gov.uk Accountancy2@merthyr.gov.uk Accountancy.Income@merthyr.gov.uk ACL@merthyr.gov.uk ACMT@merthyr.gov.uk ACRF@merthyr.gov.uk Active.MerthyrTydfil@merthyr.gov.uk Active.Travel@merthyr.gov.uk Admin.AdultSocialServices@merthyr.gov.uk enquiries.adulteducation1@merthyr.gov.uk Adult.IntakeService@merthyr.gov.uk Adult.ISSTeamPanelApplications@merthyr.gov.uk Adult.Learning@merthyr.gov.uk Protection@merthyr.gov.uk AgeingWell@merthyr.gov.uk Labour.Requests@merthyr.gov.uk ALN@merthyr.gov.uk AMHP@merthyr.gov.uk Animal.Health@merthyr.gov.uk AspireMT@merthyr.gov.uk Asset.RegisterUpdate@merthyr.gov.uk Badge.Requests@merthyr.gov.uk Bereavement.Services@merthyr.gov.uk BETP@merthyr.gov.uk Blue.Badges@merthyr.gov.uk Unit5.Bookings@merthyr.gov.uk BreathingSpace@merthyr.gov.uk Building.Control@merthyr.gov.uk BusinessDecarbonisation@merthyr.gov.uk Business.PropertyEnquiries@merthyr.gov.uk BusinessRates@merthyr.gov.uk Business.Services@merthyr.gov.uk C4Wmailbox@merthyr.gov.uk cashiers@merthyr.gov.uk CashlessCatering@merthyr.gov.uk CCTV@merthyr.gov.uk Library.Services@merthyr.gov.uk Recording@merthyr.gov.uk Child.Protection@merthyr.gov.uk Childcare.Offer@merthyr.gov.uk Children.ComplexNeedsPanel@merthyr.gov.uk ChildrenServices.Invoices@merthyr.gov.uk CWD@merthyr.gov.uk Childrens.Mash@merthyr.gov.uk Childrens.Strats@merthyr.gov.uk CLAduty@merthyr.gov.uk Clerk.lordlieutenant@merthyr.gov.uk Commissioning@merthyr.gov.uk MTCBCChamber@merthyr.gov.uk CFW+@merthyr.gov.uk Community.Cohesion@merthyr.gov.uk CFS@merthyr.gov.uk Community.Safety@merthyr.gov.uk Compass.CommunityHub@merthyr.gov.uk ConnectedPersons@merthyr.gov.uk CDW@merthyr.gov.uk Contact@merthyr.gov.uk ContactCentre@merthyr.gov.uk contact.tracing@merthyr.gov.uk ContactLAT@merthyr.gov.uk Corporate.Communications@merthyr.gov.uk COT.Team@merthyr.gov.uk CRF@merthyr.gov.uk Customer.Care@merthyr.gov.uk CustomerInfo@merthyr.gov.uk Customer.ServiceAssessors@merthyr.gov.uk Cyfarthfa.Park@wellbeingmerthyr.co.uk CyfarthfaPlan@merthyr.gov.uk Cymraeg@merthyr.gov.uk DaisyHouse@merthyr.gov.uk data.protection@merthyr.gov.uk Data.Team@merthyr.gov.uk DayServiceReferrals@merthyr.gov.uk Day.Services&Accommodation@merthyr.gov.uk Decarbonisation@merthyr.gov.uk Democratic.Democratic@merthyr.gov.uk Development.Planning@merthyr.gov.uk EarlyHelp.Hub@merthyr.gov.uk eyfs.eps@merthyr.gov.uk Economic.Development@merthyr.gov.uk Education.RT@merthyr.gov.uk Education.Safeguarding@merthyr.gov.uk Education.Tuition@merthyr.gov.uk Education.WelfareTeam@merthyr.gov.uk Electoral@merthyr.gov.uk Electronic.AccidentForms@merthyr.gov.uk employersupport@merthyr.gov.uk energy@merthyr.gov.uk Energy.Contact@merthyr.gov.uk EngineeringandTraffic@merthyr.gov.uk enquiries@merthyr.gov.uk Equalities@merthyr.gov.uk Estates.Department@merthyr.gov.uk Events@merthyr.gov.uk externalfunding@merthyr.gov.uk FACT@merthyr.gov.uk admin.familysupportteam@merthyr.gov.uk ffosyfran@merthyr.gov.uk Finance@merthyr.gov.uk FIS@merthyr.gov.uk Fitness@wellbeingmerthyr.co.uk Fleet@merthyr.gov.uk FlyingStartTeam@merthyr.gov.uk FlyingStart@merthyr.gov.uk Flytipping@merthyr.gov.uk FOI@merthyr.gov.uk ForestSchoolsTraining@merthyr.gov.uk Fostering.Duty@merthyr.gov.uk Fraudline@merthyr.gov.uk FS&EY.EnhancedSupportPanel@merthyr.gov.uk FSM@merthyr.gov.uk FSMVouchers@merthyr.gov.uk FSTPoly@merthyr.gov.uk FWMTfeedback@merthyr.gov.uk gellideg.familycentre@merthyr.gov.uk GIS@Merthyr.gov.uk GMB@merthyr.gov.uk Governor.Support@merthyr.gov.uk grants@merthyr.gov.uk HDC@merthyr.gov.uk HighwaySearches@merthyr.gov.uk Highways.CustomerCare@merthyr.gov.uk Highways.Standby@merthyr.gov.uk Housing@merthyr.gov.uk Housing.SolutionService@merthyr.gov.uk Housing.Support@merthyr.gov.uk HRTraining@merthyr.gov.uk HSTMAPPA@merthyr.gov.uk Human.Resources99@merthyr.gov.uk Human.ResourcesAdmin@merthyr.gov.uk HWRC@merthyr.gov.uk I2A@merthyr.gov.uk ias.finance@merthyr.gov.uk ICC@merthyr.gov.uk information.security@merthyr.gov.uk InitialResponse.Team@merthyr.gov.uk Insurance@merthyr.gov.uk Intake&CWDAdmin@merthyr.gov.uk Internal.Audit@merthyr.gov.uk Kickstart@merthyr.gov.uk LD&OP.DSTR@merthyr.gov.uk Leader@merthyr.gov.uk Learning&.Development@merthyr.gov.uk Leisure@wellbeingmerthyr.co.uk Library.OnlineOrders@merthyr.gov.uk LICENSING@merthyr.gov.uk LIFELINE@merthyr.gov.uk LifelineApplications@merthyr.gov.uk LocalHousingPanel@merthyr.gov.uk Managers.Networking@merthyr.gov.uk Mayoral1@merthyr.gov.uk MealIncome@merthyr.gov.uk MerthyrCBC-OnlineAdmissions@merthyr.gov.uk Merthyr.ELD@merthyr.gov.uk Merthyr.LeisureEvents@merthyrleisuretrust.co.uk mt.ucp@merthyr.gov.uk Youth.Service@merthyr.gov.uk ModernRecords@merthyr.gov.uk MTCBCComplaints@merthyr.gov.uk MTCBCDigital@merthyr.gov.uk MTCBCTownCentre@merthyr.gov.uk MTCBCHIGHWAYS@merthyr.gov.uk Museum@merthyr.gov.uk museumtickets@merthyr.gov.uk Music.Service@merthyr.gov.uk NationalLand.andPropertyGazetteer@merthyr.gov.uk Notify.SocialServices@merthyr.gov.uk OlderPerson.DSR@merthyr.gov.uk One.StopShop@merthyr.gov.uk Online.ApplicationForms@merthyr.gov.uk Orbit.Centre@merthyr.gov.uk P&LEnquiries@wellbeingmerthyr.co.uk ParentSupport@merthyr.gov.uk Parking@merthyr.gov.uk Parks.Office@merthyr.gov.uk Payment@merthyr.gov.uk payroll@merthyr.gov.uk IASBusinessSystemsSupport@merthyr.gov.uk Planning@merthyr.gov.uk Planning.MeetingRoom@merthyr.gov.uk Policy&Improvement@merthyr.gov.uk Post16Transport@merthyr.gov.uk Printing@Merthyr.gov.uk procurement@merthyr.gov.uk Property.Services@merthyr.gov.uk public.access@merthyr.gov.uk Public.Health@merthyr.gov.uk Reablement.Team@merthyr.gov.uk RecyclingAdvice@merthyr.gov.uk references@merthyr.gov.uk Register.ToSpeak@merthyr.gov.uk Registrars@merthyr.gov.uk Responsive.Repairs@merthyr.gov.uk REVENUES@merthyr.gov.uk ROF@merthyr.gov.uk Risk.Management@merthyr.gov.uk Safeguarding@merthyr.gov.uk ICS.SchoolAdmissions@merthyr.gov.uk Scrutiny@merthyr.gov.uk SocialMedia@merthyr.gov.uk SPF.Consultation@merthyr.gov.uk spfgrants@merthyr.gov.uk StaffForum@merthyr.gov.uk StaffNewsletter@merthyr.gov.uk Statutory.Compliance@merthyr.gov.uk Storm.Response@merthyr.gov.uk Street.Scene@merthyr.gov.uk Sundry@merthyr.gov.uk suppliers@merthyr.gov.uk Executive.Support@merthyr.gov.uk SupportedDischarge@merthyr.gov.uk SupportingChange.TeamReferrals@merthyr.gov.uk supporting.people@merthyr.gov.uk Temporary.Accommodation@merthyr.gov.uk Town.Centre@merthyr.gov.uk TownCentreHub@merthyr.gov.uk Transformation@merthyr.gov.uk Transitional.PanelReferrals@merthyr.gov.uk Translation@merthyr.gov.uk Transport@merthyr.gov.uk Treasury.Management@merthyr.gov.uk Treharris.CommunityWing@merthyr.gov.uk Team.UkraineResponse@merthyr.gov.uk UKSPF@merthyr.gov.uk unison@merthyr.gov.uk UPFSM@merthyr.gov.uk Visit@merthyr.gov.uk WorkExperience@merthyr.gov.uk wsfa2@merthyr.gov.uk YSTQueries@merthyr.gov.uk