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Record Ref : FOI 12048
Date Received : 18/03/2026
Date Completed : 17/04/2026
Organisation : Private Individual
Application Type : Private Individual
Category : Licensing
Question

Please find my request detailed below:

1. The name and job title of the officer responsible for the management of taxi licensing within your authority, along with their contact telephone number and email address.

2. Details of the system currently used to administer taxi licensing, including:

o The name of the software or platform used, or confirmation if applications are managed using alternative methods (such as Word, Excel, PDF, or GOV.UK)

o Contract start date and end date

o Contract length

o Contract value, where this information is held


Answer

1. Jo Baber, Licensing Manager, 01685 725000, licensing@merthyr.gov.uk

2. a. IDOX LALPAC (Licensing platform covering premises, taxi, alcohol, TENs etc.)

b. Contract start date: 29 March 2025, Contract end date: 28 March 2028

c. Contract length - 3 years

d. Approximate total contract value: £23,727 (over 3 years)