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Record Ref : FOI 12053
Date Received : 20/03/2026
Date Completed : 20/04/2026
Organisation : Whatdotheyknow.com
Application Type : Company
Category : Travel and Bus Passes
Question
Please provide the following information:
1. Transport planning system
- What system(s) you currently use to support transport planning and scheduling.
- The supplier(s) of the system(s).
2. Cost and contract details
- The current annual cost of each system.
- The contract start date and end date.
- Any options for extension or renewal within the contract.
- The date on which the current contract is due for renewal or re-procurement.
3. Contacts
- The job title and suitable contact details of the main person or team responsible for discussing transport solutions within your organisation.
4. Annual transport spend: Please provide your most recent full financial year’s spend on transport services, broken down as follows:
- Mainstream school transport
- Special Educational Needs and Disabilities (SEND/SEN) transport
- Adult social care transport
5. Demand responsive and community transport
- Do you currently work with any demand responsive transport (DRT) and/or community transport providers?
If yes, please provide:
- The name of each provider
- The type of service(s) provided (e.g. home-to-school, SEND, adult social care, dial-a-ride, community bus, demand responsive transport)
- The client group(s) served
- Whether the services are provided under contract, grant funding, framework agreement, or ad-hoc arrangements 6. Additional digital tools
- Whether you use any other digital tools or platforms to manage transport contracts, fleet management, route optimisation, or performance monitoring, and if so, the name of those tools.
7. Future improvements
- Whether your organisation is open to discussions regarding alternative transport solutions or pilot projects aimed at improving service delivery and/or cost efficiency.
If any of the requested information is already publicly available, I would appreciate it if you could direct me to the relevant webpage or document exactly.
Answer
1. Transport planning system
No specific transport system for planning and scheduling at present
2. Cost and contract details
Not applicable
3. Contacts
The job title and suitable contact details of the main person or team responsible for discussing transport solutions within your organisation. Steve Lewis, School Transport Manager
Customer.care@merthyr.gov.uk
4. Annual transport spend: Please provide your most recent full financial year’s spend on transport services, broken down as follows:
4a Mainstream estimated – £2,669,000
4b ALN - £2,308,000
4c Day Services - £420,000
5. Demand responsive and community transport
Do you currently work with any demand responsive transport (DRT) and/or community transport providers? No.
7. Future improvements
- Whether your organisation is open to discussions regarding alternative transport solutions or pilot projects aimed at improving service delivery and/or cost efficiency.
Not before September 2027 in relation to school transport and adult day services transport