Disclosure Log

Question

We are requesting this data for two periods - the 24/25 and 25/26 financial years.

Vision Rehabilitation FOI 2024/25

Question 1 – Certificate of Visual Impairment

1 A. How many Certificates of Vision Impairment (CVI) were received by the LA in the 2024/25 financial year by referral source?

Please answer here:

1 B. How many people experienced the following waiting times between the LA receiving a CVI and first contact in the 2024/25 financial year?

Please provide a numerical figure against each of the items in the table below:

Timescale Number of people

0-3 days from receipt of CVI (Best practice)

4-7 days from receipt of CVI (Good practice)

8-14 days from receipt of CVI (Needs improvement)

15-28 days from receipt of CVI (Process requires review)

6 months+ from receipt of CVI (Process not fit for purpose)

1 C. How many CVIs led to a specialist vision rehabilitation assessment in the 2024/25 financial year?

Please answer here:

1 D. How many CVIs led to a registration of Sight Impaired and Severely Sight Impaired in the 2024/25 financial year?

Please provide a numerical figure against each of the items in the table below:

Registration status Number of people

Sight impaired

Severely sight impaired

Question 2 – Referrals

2 A. How many initial referrals were received for people with sight loss by the sensory team from sources other than CVI in the 2024/25 financial year?

Please answer here:

2 B. How many of these initial referrals were received from the following sources?

Please provide a numerical figure against each of the items in the table below:

Referral source Number of referrals

Low vision record card (professional referral)

ECLO (professional referral)

Managing Better (professional referral)

Third sector / sight loss group or local organisation (professional referral)

Social care staff (professional referral)

Secondary care e.g. hospital staff not ECLO (professional referral)

Primary Care e.g. optometrist/GP (professional referral)

Self-referral e.g. incoming telephone call or email

Other (please state)

Question 3 – Prioritisation and triage

3 A. Which roles triaged and prioritised initial referrals for people with sight loss in the 2024/25 financial year? (Please include job titles)

Please provide answers in the table below (add additional rows if necessary):

Role Job title

1

2

3

4

3 B. Did you use priority levels to triage initial referrals in the 2024/25 financial year?

Please answer Yes or no here:

If you responded no to question 3 B:

3 C. From the date the initial referral or CVI was received by the sensory team, how long did people wait for a specialist vision rehabilitation assessment in the 2024/25 financial year?

Please provide a numerical figure against each of the items in the table below:

Timescale Number of people

0 to 2 weeks

2 weeks to 4 weeks

5 weeks to 3 months

4 to 6 months

7 to 12 months

13 to 24 months

More than 24 months

If you responded yes to question 3 B:

3 D. What priority levels did you use and what were your services target response times for each level in the 2024/25 financial year?

Please provide a numerical figure against each of the items in the table below (add additional rows if necessary):

Priority level Target response time

If you responded yes to question 3 B:

3 E. From the date the referral or CVI was received by the sensory team, how long did people wait for a specialist vision rehabilitation assessment for each priority level in the 2024/25 financial year?

Please provide a numerical figure against each of the items in the 3 tables below (priority 1 is refers to your highest priority level.):

Priority 1 Number of people

0 to 2 weeks

2 weeks to 4 weeks

5 weeks to 3 months

4 to 6 months

7 to 12 months

13 to 24 months

More than 24 months

Priority 2 Number of people

0 to 2 weeks

2 weeks to 4 weeks

5 weeks to 3 months

4 to 6 months

7 to 12 months

13 to 24 months

More than 24 months

Priority 3 Number of people

0 to 2 weeks

2 weeks to 4 weeks

5 weeks to 3 months

4 to 6 months

7 to 12 months

13 to 24 months

More than 24 months

Question 4 – Specialist Assessment

4 A. After triage and prioritisation, how many people received the following in the 2024/25 financial year?

Please provide a numerical figure against each of the items in the table below:

Support Number of people

No response

Not yet ready to discuss information and support needs

No support required following initial assessment

Only information required following initial assessment

Specialist vision rehabilitation assessment required

Full care needs assessment required following initial assessment

4 B. How many specialist rehabilitation assessments were completed in the following ways during 2024/25 financial year:

Please provide a numerical figure against each of the items in the table below:

Delivery method Number of assessments

Over the phone

Face to face

A combination of phone and face to face

4 C. How many specialist vision rehabilitation assessments were completed by the following in the 2024/25 financial year:

Please provide a numerical figure against each of the items in the table below:

Job Title Number of assessments

Qualified VRS / ROVI

Unqualified VRS / ROVI

ROVI assistant / sensory practitioner

Other (please state)

4 D. Of the individuals who received a specialist vision rehabilitation assessment in the 2024/25 financial year, how many people were in the following age groups at the time of their assessment?

Please provide a numerical figure against each of the items in the table below:

Age group Number of people

18 to 64

65 and over

4 E. What was the total number of people on your active and waiting lists on 1st April 2024.

Please provide a numerical figure against each of the items in the table below:

List Type Number of people

Active

Waiting

4 F. What was the total number of people on your active and waiting lists on 31st March 2025.

Please provide a numerical figure against each of the items in the table below:

List type Number of people

Active

Waiting

Question 5 – Support

5 A. how many people had a vision rehabilitation plan put in place to support their needs following a specialist vision rehabilitation assessment in the 2024/25 financial year?

Please answer here:

5 B. How many specialist vision rehabilitation assessments were undertaken where no outcomes were identified in the 2024/25 financial year?

Please answer here:

5 C. How many people experienced waiting times between receiving a specialist vision rehabilitation assessment and receiving support identified in their rehabilitation plan in the 2024/25 financial year?

Please provide a numerical figure against each of the items in the table below:

Timescale Number of people

0 to 4 weeks

5 weeks to 3 months

4 to 6 months

7 to 12 months

13 to 24 months

More than 24 months

5 D. Which of these are provided as part of the vision rehabilitation support from the LA in the 2024/25 financial year following a specialist assessment?

Please provide a yes or no answer against each of the items in the table below:

Item Yes or No

Daily living skills (cooking, dressing, cleaning)

Orientation/mobility training

The teaching of Braille

signposting to Braille learning services

Support to use technology

Benefits/ financial advice

Emotional/ psychological support

Support or advice for family/ carers

Signposting to other relevant third-sector services such as information, advice, practical and peer support, and guidance on emotional support and/or counselling services.

Other, please specify

5 E. Did the LA provide any of the following aids or equipment to individuals in the 2024/25 financial year following a specialist assessment?

Please provide a yes or no answer against each of the items in the table below:

Item Yes or No

Mobility aids such as white canes

Independent living aids such as easy-read clocks/watches and large button landline phones

Low tech equipment such as liquid level indicators and bump-ons

High tech equipment such as smartphones and Tablets

Other: please specify

5 F. Who provided funding for these items in the 2024/25 financial year?

Please provide the name(s) of the public funding sources against each of the items in the table below:

Item Funding source

Mobility aids such as white canes

Independent living aids such as easy-read clocks and large button landline phones

Low tech equipment such as liquid level indicators and bump-ons

High tech equipment such as smartphones and Tablets

Other: please specify

Question 6 – Workforce

6 A. Please tell us the job titles, and number of contracted hours a week, for all staff who provided vision rehabilitation services in the financial year 2024/25.

Please provide a written answer against each of the items in the table below (add additional rows if necessary):

Job Title Number of hours a week

6 B. Did you have any vacancies for these positions in the financial year 2024/25? Please provide job titles, contracted hours a week for this post and number of weeks the post was vacant.

Please provide a written answer against each of the items in the table below (add additional rows if necessary):

Job Title Number of contracted hours a week Number of weeks vacant

6 C Were any of the post holders identified in answer Q6A on long term sick leave (28 days or longer) during the financial year 2024/25?

Please answer here:

6 D. what was the expected caseload for each of the posts identified in Q6A who provided vision rehabilitation services for the financial year 2024/25.

Please provide a written answer against each of the items in the table below (add additional rows if necessary):

Job Title Expected Caseload

6 E. Did staff receive regular supervision in the 2024/25 financial year? If so, how frequently?

Please provide a yes or no answer against each of the items in the table below:

Item Yes or No

No supervision

Every week

Every month

Every 3 months

Every 6 months

Once a Year

Question 7 – Monitoring and Inspection

7 A. Was your vision rehabilitation service monitored or inspected in the 2024/25 financial year?

Please answer yes or no here:

7 B. If yes, please give details.

Please answer here:

Question 8 – Any other comments

Do you have any further comments on vision rehabilitation provision in your LA?

Please answer here:

Vision Rehabilitation FOI 2025/26

Question 1 – Certificate of Visual Impairment

1 A. How many Certificates of Vision Impairment (CVI) were received by the LA in the 2025/26 financial year by referral source?

Please answer here:

1 B. How many people experienced the following waiting times between the LA receiving a CVI and first contact in the 2025/26 financial year?

Please provide a numerical figure against each of the items in the table below:

Timescale Number of people

0-3 days from receipt of CVI (Best practice)

4-7 days from receipt of CVI (Good practice)

8-14 days from receipt of CVI (Needs improvement)

15-28 days from receipt of CVI (Process requires review)

6 months+ from receipt of CVI (Process not fit for purpose)

1 C. How many CVIs led to a specialist vision rehabilitation assessment in the 2025/26 financial year?

Please answer here:

1 D. How many CVIs led to a registration of Sight Impaired and Severely Sight Impaired in the 2025/26 financial year?

Please provide a numerical figure against each of the items in the table below:

Registration status Number of people

Sight impaired

Severely sight impaired

Question 2 – Referrals

2 A. How many initial referrals were received for people with sight loss by the sensory team from sources other than CVI in the 2025/26 financial year?

Please answer here:

2 B. How many of these initial referrals were received from the following sources?

Please provide a numerical figure against each of the items in the table below:

Referral source Number of referrals

Low vision record card (professional referral)

ECLO (professional referral)

Managing Better (professional referral)

Third sector / sight loss group or local organisation (professional referral)

Social care staff (professional referral)

Secondary care e.g. hospital staff not ECLO (professional referral)

Primary Care e.g. optometrist/GP (professional referral)

Self-referral e.g. incoming telephone call or email

Other (please state)

Question 3 – Prioritisation and triage

3 A. Which roles triaged and prioritised initial referrals for people with sight loss in the 2025/26 financial year? (Please include job titles)

Please provide answers in the table below (add additional rows if necessary):

Role Job title

1

2

3

4

3 B. Did you use priority levels to triage initial referrals in the 2025/26 financial year?

Please answer Yes or no here:

If you responded no to question 3 B:

3 C. From the date the initial referral or CVI was received by the sensory team, how long did people wait for a specialist vision rehabilitation assessment in the 2025/26 financial year?

Please provide a numerical figure against each of the items in the table below:

Timescale Number of people

0 to 2 weeks

2 weeks to 4 weeks

5 weeks to 3 months

4 to 6 months

7 to 12 months

13 to 24 months

More than 24 months

If you responded yes to question 3 B:

3 D. What priority levels did you use and what were your services target response times for each level in the 2025/26 financial year?

Please provide a numerical figure against each of the items in the table below (add additional rows if necessary):

Priority level Target response time

If you responded yes to question 3 B:

3 E. From the date the referral or CVI was received by the sensory team, how long did people wait for a specialist vision rehabilitation assessment for each priority level in the 2025/26 financial year?

Please provide a numerical figure against each of the items in the 3 tables below (priority 1 is refers to your highest priority level.):

Priority 1 Number of people

0 to 2 weeks

2 weeks to 4 weeks

5 weeks to 3 months

4 to 6 months

7 to 12 months

13 to 24 months

More than 24 months

Priority 2 Number of people

0 to 2 weeks

2 weeks to 4 weeks

5 weeks to 3 months

4 to 6 months

7 to 12 months

13 to 24 months

More than 24 months

Priority 3 Number of people

0 to 2 weeks

2 weeks to 4 weeks

5 weeks to 3 months

4 to 6 months

7 to 12 months

13 to 24 months

More than 24 months

Question 4 – Specialist Assessment

4 A. After triage and prioritisation, how many people received the following in the 2025/26 financial year?

Please provide a numerical figure against each of the items in the table below:

Support Number of people

No response

Not yet ready to discuss information and support needs

No support required following initial assessment

Only information required following initial assessment

Specialist vision rehabilitation assessment required

Full care needs assessment required following initial assessment

4 B. How many specialist rehabilitation assessments were completed in the following ways during 2025/26 financial year:

Please provide a numerical figure against each of the items in the table below:

Delivery method Number of assessments

Over the phone

Face to face

A combination of phone and face to face

4 C. How many specialist vision rehabilitation assessments were completed by the following in the 2025/26 financial year:

Please provide a numerical figure against each of the items in the table below:

Job Title Number of assessments

Qualified VRS / ROVI

Unqualified VRS / ROVI

ROVI assistant / sensory practitioner

Other (please state)

4 D. Of the individuals who received a specialist vision rehabilitation assessment in the 2025/26 financial year, how many people were in the following age groups at the time of their assessment?

Please provide a numerical figure against each of the items in the table below:

Age group Number of people

18 to 64

65 and over

4 E. What was the total number of people on your active and waiting lists on 1st April 2024.

Please provide a numerical figure against each of the items in the table below:

List Type Number of people

Active

Waiting

4 F. What was the total number of people on your active and waiting lists on 31st March 2025.

Please provide a numerical figure against each of the items in the table below:

List type Number of people

Active

Waiting

Question 5 – Support

5 A. how many people had a vision rehabilitation plan put in place to support their needs following a specialist vision rehabilitation assessment in the 2025/26 financial year?

Please answer here:

5 B. How many specialist vision rehabilitation assessments were undertaken where no outcomes were identified in the 2025/26 financial year?

Please answer here:

5 C. How many people experienced waiting times between receiving a specialist vision rehabilitation assessment and receiving support identified in their rehabilitation plan in the 2025/26 financial year?

Please provide a numerical figure against each of the items in the table below:

Timescale Number of people

0 to 4 weeks

5 weeks to 3 months

4 to 6 months

7 to 12 months

13 to 24 months

More than 24 months

5 D. Which of these are provided as part of the vision rehabilitation support from the LA in the 2025/26 financial year following a specialist assessment?

Please provide a yes or no answer against each of the items in the table below:

Item Yes or No

Daily living skills (cooking, dressing, cleaning)

Orientation/mobility training

The teaching of Braille

signposting to Braille learning services

Support to use technology

Benefits/ financial advice

Emotional/ psychological support

Support or advice for family/ carers

Signposting to other relevant third-sector services such as information, advice, practical and peer support, and guidance on emotional support and/or counselling services.

Other, please specify

5 E. Did the LA provide any of the following aids or equipment to individuals in the 2025/26 financial year following a specialist assessment?

Please provide a yes or no answer against each of the items in the table below:

Item Yes or No

Mobility aids such as white canes

Independent living aids such as easy-read clocks/watches and large button landline phones

Low tech equipment such as liquid level indicators and bump-ons

High tech equipment such as smartphones and Tablets

Other: please specify

5 F. Who provided funding for these items in the 2025/26 financial year?

Please provide the name(s) of the public funding sources against each of the items in the table below:

Item Funding source

Mobility aids such as white canes

Independent living aids such as easy-read clocks and large button landline phones

Low tech equipment such as liquid level indicators and bump-ons

High tech equipment such as smartphones and Tablets

Other: please specify

Question 6 – Workforce

6 A. Please tell us the job titles, and number of contracted hours a week, for all staff who provided vision rehabilitation services in the financial year 2025/26.

Please provide a written answer against each of the items in the table below (add additional rows if necessary):

Job Title Number of hours a week

6 B. Did you have any vacancies for these positions in the financial year 2025/26? Please provide job titles, contracted hours a week for this post and number of weeks the post was vacant.

Please provide a written answer against each of the items in the table below (add additional rows if necessary):

Job Title Number of contracted hours a week Number of weeks vacant

6 C Were any of the post holders identified in answer Q6A on long term sick leave (28 days or longer) during the financial year 2025/26?

Please answer here:

6 D. what was the expected caseload for each of the posts identified in Q6A who provided vision rehabilitation services for the financial year 2025/26.

Please provide a written answer against each of the items in the table below (add additional rows if necessary):

Job Title Expected Caseload

6 E. Did staff receive regular supervision in the 2025/26 financial year? If so, how frequently?

Please provide a yes or no answer against each of the items in the table below:

Item Yes or No

No supervision

Every week

Every month

Every 3 months

Every 6 months

Once a Year

Question 7 – Monitoring and Inspection

7 A. Was your vision rehabilitation service monitored or inspected in the 2025/26 financial year?

Please answer yes or no here:

7 B. If yes, please give details.

Please answer here:

Question 8 – Any other comments

Do you have any further comments on vision rehabilitation provision in your LA?

Answer

Question 1 – Certificate of Visual Impairment

1 A. How many Certificates of Vision Impairment (CVI) were received by the LA in the 2024/25 financial year by referral source?

22

1 B. How many people experienced the following waiting times between the LA receiving a CVI and first contact in the 2024/25 financial year?

Timescale Number of people

0-3 days from receipt of CVI (Best practice) 10

4-7 days from receipt of CVI (Good practice) 10

8-14 days from receipt of CVI (Needs improvement) 2

15-28 days from receipt of CVI (Process requires review) 0

6 months+ from receipt of CVI (Process not fit for purpose) 0

1 C. How many CVIs led to a specialist vision rehabilitation assessment in the 2024/25 financial year?

20

1 D. How many CVIs led to a registration of Sight Impaired and Severely Sight Impaired in the 2024/25 financial year?

Sight impaired 8

Severely sight impaired 13

Question 2 – Referrals

2 A. How many initial referrals were received for people with sight loss by the sensory team from sources other than CVI in the 2024/25 financial year?

91

2 B. How many of these initial referrals were received from the following sources?

Please provide a numerical figure against each of the items in the table below:

Low vision record card (professional referral) = 0

ECLO (professional referral) = 16

Managing Better (professional referral) = 5

Third sector / sight loss group or local organisation (professional referral) = 4

Social care staff (professional referral) = 12

Secondary care e.g. hospital staff not ECLO (professional referral) = 0

Primary Care e.g. optometrist/GP (professional referral) = 15

Self-referral e.g. incoming telephone call or email = 35

Other (please state) Advocate 4

Question 3 – Prioritisation and triage

3 A. Which roles triaged and prioritised initial referrals for people with sight loss in the 2024/25 financial year? (Please include job titles)

Duty Officers Front Line Services

Referrals and Assessments Officers

3 B. Did you use priority levels to triage initial referrals in the 2024/25 financial year?

Yes

3 C. From the date the initial referral or CVI was received by the sensory team, how long did people wait for a specialist vision rehabilitation assessment in the 2024/25 financial year?

We do not record the data in this format; this is due to the way we record data in our system, we are unable to extract this information.

If you responded yes to question 3 B:

3 D. What priority levels did you use and what were your services target response times for each level in the 2024/25 financial year?

We do not record the data in this format; this is due to the way we record data in our system, we are unable to extract this information.

If you responded yes to question 3 B:

3 E. From the date the referral or CVI was received by the sensory team, how long did people wait for a specialist vision rehabilitation assessment for each priority level in the 2024/25 financial year?

We do not record the data in this format; this is due to the way we record data in our system, we are unable to extract this information.

Question 4 – Specialist Assessment

4 A. After triage and prioritisation, how many people received the following in the 2024/25 financial year?

We do not record the data in this format; this is due to the way we record data in our system, we are unable to extract this information.

4 B. How many specialist rehabilitation assessments were completed in the following ways during 2024/25 financial year:

Please provide a numerical figure against each of the items in the table below:

Face to face = 73

4 C. How many specialist vision rehabilitation assessments were completed by the following in the 2024/25 financial year:

Qualified VRS / ROVI = 60

Unqualified VRS / ROVI = 0

ROVI assistant / sensory practitioner = 13

Other (please state)

4 D. Of the individuals who received a specialist vision rehabilitation assessment in the 2024/25 financial year, how many people were in the following age groups at the time of their assessment?

18 to 64 = 11

65 and over = 62

4 E. What was the total number of people on your active and waiting lists on 1st April 2024.

Active = 6

Waiting = 8

4 F. What was the total number of people on your active and waiting lists on 31st March 2025.

Waiting = 18

Question 5 – Support

5 A. how many people had a vision rehabilitation plan put in place to support their needs following a specialist vision rehabilitation assessment in the 2024/25 financial year?

14, please note we do not record support plans on a separate document.

5 B. How many specialist vision rehabilitation assessments were undertaken where no outcomes were identified in the 2024/25 financial year?

13, please note we do not record support plans on a separate document.

5 C. How many people experienced waiting times between receiving a specialist vision rehabilitation assessment and receiving support identified in their rehabilitation plan in the 2024/25 financial year?

We do not record support plans as detailed within the question.

5 D. Which of these are provided as part of the vision rehabilitation support from the LA in the 2024/25 financial year following a specialist assessment?

Daily living skills (cooking, dressing, cleaning) Yes

Orientation/mobility training Yes

The teaching of Braille Yes

signposting to Braille learning services Yes

Support to use technology Yes

Benefits/ financial advice Yes

Emotional/ psychological support Yes

Support or advice for family/ carers Yes

Signposting to other relevant third-sector services such as information, advice, practical and peer support, and guidance on emotional support and/or counselling services. Yes

Other, please specify

5 E. Did the LA provide any of the following aids or equipment to individuals in the 2024/25 financial year following a specialist assessment?

Mobility aids such as white canes Yes

Independent living aids such as easy-read clocks/watches and large button landline phones Yes

Low tech equipment such as liquid level indicators and bump-ons Yes

High tech equipment such as smartphones and Tablets No

Other: please specify

Lighting/Lamps/Torches

5 F. Who provided funding for these items in the 2024/25 financial year?

Mobility aids such as white canes - LA- Core funding equipment budget

Independent living aids such as easy-read clocks and large button landline phones - LA- Core funding equipment budget

Low tech equipment such as liquid level indicators and bump-ons - LA- Core funding equipment budget

High tech equipment such as smartphones and Tablets

Other: please specify- Lighting/Lamps/Torches - LA- Core funding equipment budget

Question 6 – Workforce

6 A. Please tell us the job titles, and number of contracted hours a week, for all staff who provided vision rehabilitation services in the financial year 2024/25.

VRS = 30 Hrs

6 B. Did you have any vacancies for these positions in the financial year 2024/25? Please provide job titles, contracted hours a week for this post and number of weeks the post was vacant.

No

6 C Were any of the post holders identified in answer Q6A on long term sick leave (28 days or longer) during the financial year 2024/25?

No

6 D. what was the expected caseload for each of the posts identified in Q6A who provided vision rehabilitation services for the financial year 2024/25.

ROVI = 20

6 E. Did staff receive regular supervision in the 2024/25 financial year? If so, how frequently?

Yes

Every 3 months Yes

Every 6 months Yes-Group Supervision and Appraisal

Question 7 – Monitoring and Inspection

7 A. Was your vision rehabilitation service monitored or inspected in the 2024/25 financial year?

No

Question 8 – Any other comments

Do you have any further comments on vision rehabilitation provision in your LA?

No

Vision Rehabilitation FOI 2025/26

Question 1 – Certificate of Visual Impairment

1 A. How many Certificates of Vision Impairment (CVI) were received by the LA in the 2025/26 financial year by referral source?

25

1 B. How many people experienced the following waiting times between the LA receiving a CVI and first contact in the 2025/26 financial year?

Please provide a numerical figure against each of the items in the table below:

Timescale Number of people

0-3 days from receipt of CVI (Best practice) 0

4-7 days from receipt of CVI (Good practice) 16

8-14 days from receipt of CVI (Needs improvement) 0

15-28 days from receipt of CVI (Process requires review) 8

6 months+ from receipt of CVI (Process not fit for purpose) 1

1 C. How many CVIs led to a specialist vision rehabilitation assessment in the 2025/26 financial year?

22

1 D. How many CVIs led to a registration of Sight Impaired and Severely Sight Impaired in the 2025/26 financial year?

Sight impaired 16

Severely sight impaired 8

Question 2 – Referrals

2 A. How many initial referrals were received for people with sight loss by the sensory team from sources other than CVI in the 2025/26 financial year?

48

2 B. How many of these initial referrals were received from the following sources?

Low vision record card (professional referral) 4

ECLO (professional referral) 4

Managing Better (professional referral) 10

Third sector / sight loss group or local organisation (professional referral) 5

Social care staff (professional referral) 7

Secondary care e.g. hospital staff not ECLO (professional referral) 2

Primary Care e.g. optometrist/GP (professional referral) 6

Self-referral e.g. incoming telephone call or email 7

Other (please state)

Housing 3

Question 3 – Prioritisation and triage

3 A. Which roles triaged and prioritised initial referrals for people with sight loss in the 2025/26 financial year? (Please include job titles)

Duty Officers Front Line Services

Referrals and Assessments Officers

3 B. Did you use priority levels to triage initial referrals in the 2025/26 financial year?

YES

If you responded no to question 3 B:

3 C. From the date the initial referral or CVI was received by the sensory team, how long did people wait for a specialist vision rehabilitation assessment in the 2025/26 financial year?

N/A

If you responded yes to question 3 B:

3 D. What priority levels did you use and what were your services target response times for each level in the 2025/26 financial year?

Low – 3 Months

Moderate – 28 days

Substantial – 14 Days

If you responded yes to question 3 B:

3 E. From the date the referral or CVI was received by the sensory team, how long did people wait for a specialist vision rehabilitation assessment for each priority level in the 2025/26 financial year?

We do not record the data in this format; this is due to the way we record data in our system, we are unable to extract this information.

Question 4 – Specialist Assessment

4 A. After triage and prioritisation, how many people received the following in the 2025/26 financial year?

We do not record the data in this format; this is due to the way we record data in our system, we are unable to extract this information.

4 B. How many specialist rehabilitation assessments were completed in the following ways during 2025/26 financial year:

Face to face 34

4 C. How many specialist vision rehabilitation assessments were completed by the following in the 2025/26 financial year:

Unqualified VRS / ROVI 34

4 D. Of the individuals who received a specialist vision rehabilitation assessment in the 2025/26 financial year, how many people were in the following age groups at the time of their assessment?

18 to 64 3

65 and over 31

4 E. What was the total number of people on your active and waiting lists on 1st April 2024.

Active = 6

Waiting = 8

4 F. What was the total number of people on your active and waiting lists on 31st March 2025.

Waiting 18 no staff in post

Question 5 – Support

5 A. how many people had a vision rehabilitation plan put in place to support their needs following a specialist vision rehabilitation assessment in the 2025/26 financial year?

Unknown, we do not record support plans on a separate document.

5 B. How many specialist vision rehabilitation assessments were undertaken where no outcomes were identified in the 2025/26 financial year?

Unknown, we do not record support plans on a separate document.

5 C. How many people experienced waiting times between receiving a specialist vision rehabilitation assessment and receiving support identified in their rehabilitation plan in the 2025/26 financial year?

Unknown, we do not record support plans on a separate document.

5 D. Which of these are provided as part of the vision rehabilitation support from the LA in the 2025/26 financial year following a specialist assessment?

Daily living skills (cooking, dressing, cleaning) YES

Orientation/mobility training YES

The teaching of Braille YES

signposting to Braille learning services YES

Support to use technology YES

Benefits/ financial advice YES

Emotional/ psychological support YES

Support or advice for family/ carers YES

Signposting to other relevant third-sector services such as information, advice, practical and peer support, and guidance on emotional support and/or counselling services. YES

Other, please specify

5 E. Did the LA provide any of the following aids or equipment to individuals in the 2025/26 financial year following a specialist assessment?

Mobility aids such as white canes YES

Independent living aids such as easy-read clocks/watches and large button landline YES phones

Low tech equipment such as liquid level indicators and bump-ons YES

High tech equipment such as smartphones and Tablets no

Other: please specify lighting, lamps/torches

5 F. Who provided funding for these items in the 2025/26 financial year?

Local Authority - Core funding- Equipment Budget

Question 6 – Workforce

6 A. Please tell us the job titles, and number of contracted hours a week, for all staff who provided vision rehabilitation services in the financial year 2025/26.

Trainee VRS 37hrs

6 B. Did you have any vacancies for these positions in the financial year 2025/26? Please provide job titles, contracted hours a week for this post and number of weeks the post was vacant.

VRS = 37hrs- VRS Retired March 31st 2025-New post began 8th September 2025.

6 C Were any of the post holders identified in answer Q6A on long term sick leave (28 days or longer) during the financial year 2025/26?

No

6 D. what was the expected caseload for each of the posts identified in Q6A who provided vision rehabilitation services for the financial year 2025/26.

VRS = 20

6 E. Did staff receive regular supervision in the 2025/26 financial year? If so, how frequently?

Every 3 months = Yes

Every 6 months = Yes- Appraisals and Group Supervision

Question 7 – Monitoring and Inspection

7 A. Was your vision rehabilitation service monitored or inspected in the 2025/26 financial year?

No

Question 8 – Any other comments

N/A