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Record Ref : FOI 12271
Date Received : 13/07/2026
Date Completed : 30/07/2026
Organisation : Private Individual
Application Type : Private Individual
Category : Information Technology
Question
1. The name of the company or commercial organisation which implemented and currently supports your asset management or maintenance software system. Please note that this software may also be referred to as Enterprise Asset Management (EAM), Computerised Maintenance Management (CMMS) system or Computer Aided Facilities Management System (CAFM)
2. The name of the software currently used
3. When the system currently used was purchased and implemented ie the year and month
4. The length of the contract in years/ months and the expiry date
5. The length and start dates of any optional extension periods beyond the original expiry date
6. The value of the contract for the original contract period, including support and implementation costs
7. The number of users
8. The procurement route when the current system was sourced eg tender portal project was published on, procurement portal used, published on your company's website
9. Do you plan to source a new EAM software system in the new future and, if you do, please share the planned procurement timetable and implementation date
10. The name and contact details (including email and phone number) for the buyer/ contract holder
Answer
1. The name of the company or commercial organisation which implemented and currently supports your asset management or maintenance software system. Please note that this software may also be referred to as Enterprise Asset Management (EAM), Computerised Maintenance Management (CMMS) system or Computer Aided Facilities Management System (CAFM) CIVICA
2. The name of the software currently used CPM
3. When the system currently used was purchased and implemented ie the year and month June 2024
4. The length of the contract in years/ months and the expiry date Expiry date 23.06.2029
5. The length and start dates of any optional extension periods beyond the original expiry date 60 month extension period
6. The value of the contract for the original contract period, including support and implementation costs £197,463
7. The number of users 160
8. The procurement route when the current system was sourced eg tender portal project was published on, procurement portal used, published on your company's website Open Procedure
9. Do you plan to source a new EAM software system in the new future and, if you do, please share the planned procurement timetable and implementation date. No current plans
10. The name and contact details (including email and phone number) for the buyer/ contract holder Civica UK Limited
Eighth Floor, Southbank Central, 30 Stamford Street
London
SE19LQ