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Record Ref : FOI 12335
Date Received : 14/08/2026
Date Completed : 21/08/2026
Organisation : Whatdotheyknow.com
Application Type : Company
Category : Recycling and Refuse Collection
Question
Re: In relation to cleaning services delivered or managed by yourselves:
- Approximately how many council-owned, council-operated or otherwise supported sites are currently covered by your cleaning service?
- Which department, directorate or team is responsible for the management of these cleaning services?
- What is the job title or role of the person with overall responsibility for cleaning operations across these sites?
- Please provide a general contact email address for the relevant department or team, where this information is held.
- Are cleaning services predominantly delivered by:
an in-house council team,
an external contractor,
individual sites,
or a combination of these approaches?
If cleaning services are outsourced in whole or in part, please confirm the name of the current service provider or providers.
Answer
- Approximately how many council-owned, council-operated or otherwise supported sites are currently covered by your cleaning service? = 4, this does not include leisure facilities or schools.
- Which department, directorate or team is responsible for the management of these cleaning services? = Property Services
- What is the job title or role of the person with overall responsibility for cleaning operations across these sites? = Head of Property Services
- Please provide a general contact email address for the relevant department or team, where this information is held. = Property.Services@merthyr.gov.uk
- Are cleaning services predominantly delivered by:
an in-house council team = Yes
an external contractor = Occasionally
If cleaning services are outsourced in whole or in part, please confirm the name of the current service provider or providers = Matrix Workforce