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Record Ref : FOI 7382
Date Received : 02/07/2019
Date Completed : 24/07/2019
Organisation :
Application Type : Private Individual
Category : Policies and Procedures
Question
Under the Freedom of Information Act, please could I have a copy of any internal guidance document that you have for council officers on how to draft replies to correspondence. I am primarily interested in guidance for council officers on how to draft responses for cabinet members. These responses would be sent in response to enquiries made by AM's and MPs. Your cabinet office may be able to help with this. This guidance might include templates, a list of "dos and don'ts", guidance on data protection / confidentiality and guidance on the style which individual cabinet members prefer.
Answer
We do not have any guidance document for Council Officers replying to correspondence.