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Request a Bulky Item Collection

Step 1 of 8

Which bulky items do you want collected?

*Please note if you wish for us to collect a shed then all relevant panels will need to be selected from the drop down list so the correct price can be charged.

**5 Kitchen doors will be classed as one bulky item. IF YOU HAVE MORE THAN FIVE KITCHEN UNIT DOORS PLEASE SELECT THE OPTION FROM THE DROP DOWN AGAIN.

***Laminate floor (one room equals 1 item)

**** Please note one PVC door equals one item, one PVC door frame equals one item and one window frame equals one item. Please select appropriately from the drop down list so that the correct price can be applied

***** Please Note 1 Kitchen unit is equal to 1 bulky item we would expect a whole unit to consist of 4 panels and a door

Step 2 of 8

Pick your collection day

Step 3 of 8

What are your contact details?

First name

Last name

Email address

Telephone number

Step 4 of 8

Where will the items be collected from?

Select Ward

House name or number

Postcode

Find Address

Step 5 of 8

Order Summary

Name :

Email :

Address for collection :

Date of collection :

Total Items :

Items to be collected :

Total charge :

Terms and conditions

Only the items listed above will be collected
This is a kerbside collection. Items need to be left outside the property by 7 am on the day of collection but no sooner than the night before
Any items left out sooner than the night before the collection will be treated as fly-tipping and you may face enforcement action as a result
To change the day of collection or to request a refund you will need to contact us two working days before the scheduled collection

Considering the latest Government guidelines on hygiene and social distancing, we are asking residents to appropriately disinfect items that have been booked for bulky collection. Disinfected Items will need to be placed kerbside where our crews will be able to collect while adhering to the 2 meter social distancing guidelines. We will not be offering assistance for any items from within a household.

If you or any member of your household has confirmed or suspected cases of Covid-19 please ensure you have taken steps with regard to self isolation and minimisation of risks to visitors to your property. Unfortunately, in these circumstances we will not be able to provide you with the bulky collection service. Please inform us if you develop symptoms prior to your bulky collection.

Merthyr Tydfil County Borough Council is committed to upholding your privacy rights. We will only use your personal information for lawful purposes. If you would like to find out more about how we use your personal information please read our privacy notice. If you have any concerns or would like to know more about data protection compliance please contact our Data Protection officer on 01685 725000 or data.protection@merthyr.gov.uk.

I agree to the terms of this collection

Step 6 of 8

Credit or Debit Card Billing Address

Address

Postcode

Copy collection address

Step 7 of 8

Payment Details

Name :

Email :

Address for collection :

Date of collection :

Total Items :

Items to be collected :

Total charge :

Please Note! You will now be redirected to ConnectPay Verification website to pay your fee

Merthyr Tydfil County Borough Council is committed to upholding your privacy rights. We will only use your personal information for lawful purposes. If you would like to find out more about how we use your personal information please read our privacy notices which are available on our website. If you have any concerns or would like to know more about data protection compliance please contact our Data Protection officer on 01685 725000 or data.protection@merthyr.gov.uk

Amount to Pay

£0.00

Step 8 of 8

Request submitted

We will send you a confirmation email and a copy of your receipt

If you haven't received an email check your junk, bulk or spam mail folder to see if merthyr.gov.uk emails are being routed to it.

What happens next?

We’ve sent your request to our Waste Services Team.

When to contact us

If you have made a mistake or need to change something in your request.

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