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Request a Bulky Item Collection

Step 1 of 8

Which bulky items do you want collected?

Step 2 of 8

Pick your collection day

Step 3 of 8

What are your contact details?

Step 4 of 8

Where will the items be collected from?

Step 5 of 8

Order Summary

Name :

Email :

Address for collection :

Date of collection :

Total Items :

Items to be collected :

Total charge :

Terms and conditions

  • Only the items listed above will be collected
  • This is a kerbside collection. Items need to be left outside the property by 7 am on the day of collection but no sooner than the night before
  • Any items left out sooner than the night before the collection will be treated as fly-tipping and you may face enforcement action as a result
  • To change the day of collection or to request a refund you will need to contact us two working days before the scheduled collection

Considering the latest Government guidelines on hygiene and social distancing, we are asking residents to appropriately disinfect items that have been booked for bulky collection. Disinfected Items will need to be placed kerbside where our crews will be able to collect while adhering to the 2 meter social distancing guidelines. We will not be offering assistance for any items from within a household.  

If you or any member of your household has confirmed or suspected cases of Covid-19 please ensure you have taken steps with regard to self isolation and minimisation of risks to visitors to your property. Unfortunately, in these circumstances we will not be able to provide you with the bulky collection service. Please inform us if you develop symptoms prior to your bulky collection.

Step 6 of 8

Credit or Debit Card Billing Address

Step 7 of 8

Payment Details

The last 3 digits displayed on the back of your card

last 3 digits

UK Maestro Only

Merthyr Tydfil County Borough Council is committed to upholding your privacy rights. We will only use your personal information for lawful purposes. If you would like to find out more about how we use your personal information please read our privacy notices which are available on our website. If you have any concerns or would like to know more about data protection compliance please contact our Data Protection officer on 01685 725000 or 

Amount to Pay


  • mastercard
  • visa
Step 8 of 8

Request submitted

We will send you a confirmation email and a copy of your receipt

If you haven't received an email check your junk, bulk or spam mail folder to see if emails are being routed to it.

What happens next?

We’ve sent your request to our Waste Services Team.

When to contact us

If you have made a mistake or need to change something in your request.

Thank you for taking the time to visit

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