Cefnogi Pobl - cymorth sy'n gysylltiedig â thai

There are lots of reasons for a person to be struggling with their tenancy or managing their mortgage payments at the moment with the additional pressures on people’s finances. The Housing department has support and advice available to access to help alleviate or prevent you from becoming homeless or address any tenancy concerns early.

Housing Solutions Team

If you live in the Merthyr Tydfil County Borough area and struggling to keep your home. The Housing Solutions Team are here to offer assistance.

Are you homeless or at risk of homelessness then a Housing Solutions officer will be able to assess your situation and offer advice and guidance on steps to take to resolve your situation or if needed seek a safe temporary placement where there is no other option.

The team manage the Living Merthyr Social Housing Register Applications and any supporting information for your situation for your need to move can be sent to the team via email to Housing@merthyr.gov.uk  where they will review the information for your application.

The Housing Solutions Team can be contacted on 01685 725000

Yr Hyb / The Hub

Yr Hyb/The Hub is an arm of the Housing Solutions Team that offer early prevention support to prevent the need to access any homelessness services.

What we can support with from Yr Hyb/The Hub -

• Advice to prevent you losing a tenancy or property
• Understanding finding a new property; social housing and private rentals
• Advice and support to resolve rent arrears
• Advice and support for eviction notices
• Your rights as a tenant/Landlord
• Advocating with and for tenants and Landlords
• Sign posting to services for additional support/advice relevant to your support needs.

Opening Times

Monday 10am - 3pm

Tuesday 10am –3pm

Wednesday  CLOSED

Thursday 10am –3pm

Friday 10am - 3pm

Closed for lunch 12pm -1pm

Find us…….

13A Wheatsheaf Lane, Merthyr Tydfil CF47 8AY (Next door to the busy bee chip shop)

Email – HousingGateway@merthyr.gov.uk

Homelessness Prevention Fund

We understand the difficulties people are facing with the Cost of living crisis and there is currently funding available to support to address some of the reasons someone maybe at risk of homelessness such as rent arrears.

The funding can cover such prevention and relief measures included within the Authority’s existing rules and legal framework. Examples may include:

• Paying rent in advance or offering a rent guarantee to secure a tenancy for an individual.
• Paying off rent arrears as part of a package of action to sustain a tenancy (where not eligible for Discretionary Housing Payments).
• Paying for fixtures or fittings where individuals are not in receipt of benefits or the items are not eligible via the Discretionary Assistance Fund.
• Helping to fund repairs to a property from damage caused by a tenant as part of a package to avoid eviction.
• Paying for diversionary activities or items to help engage a person in support provision to help them sustain their tenancy.
• Paying for those who are leaving custody travelling to their home area to ensure that they access homelessness services on the day of release if they do not have the financial resources to do so.