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Record Ref : FOI 11598
Date Received : 15/08/2025
Date Completed : 20/08/2025
Organisation : Arcus Global
Application Type : Company
Category : Information Technology
Question

regarding software applications and the associated contracts for the following services at the Council. 1. What Software Systems are currently used by the Council for Planning, Land Charges, Building Control and Public Protection, Licencing, Environmental Health? 2. For each of the software systems listed in question 1, when does each contract expire? 3. For each of the software systems listed in question 1, what is the annual maintenance cost of each software system? 4. For each of the software systems listed in question 1, are you planning to go to market for a different software system? If so, when? 5. For each of the software systems listed in question 1, how many users / licenses for each of the software systems listed. 6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible?

Answer

1. What Software Systems are currently used by the Council for Planning, Land Charges, Building Control IDOX – UNIFORM, TLC Public Protection, Environmental Health IDOX - TASCOMI Licencing IDOX - LALPAC 2. For each of the software systems listed in question 1, when does each contract expire? UNIFORM/TLC – 31/03/2026 TASCOMI – 2/7/2026 LALPAC – 28/02/2026 3. For each of the software systems listed in question 1, what is the annual maintenance cost of each software system? UNIFORM/TLC – £21,070 TASCOMI - £23,991 LALPAC – £7,909 4. For each of the software systems listed in question 1, are you planning to go to market for a different software system? If so, when? No information recorded. 5. For each of the software systems listed in question 1, how many users / licenses for each of the software systems listed. IDOX – 15 TASCOMI – Site license LALPAC – 9 6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible? ICT.Department@Merthyr.gov.uk