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Record Ref : FOI 4304
Date Received : 09/10/2015
Date Completed : 02/11/2015
Organisation :
Application Type : Private Individual
Category : Information Technology
Question
1. Housing Management (for example, Northgate Housing, Capita Academy, Orchard Housing or Civica Saffron) 2. Housing & Council Tax Benefit (for example, Capita Academy, Civica IBS/OpenRevenues or Northgate iWorld/Anite/SX3) 3. Customer Relationship Management (for example, KANA/Lagan, Oracle LG45, Microsoft Dynamics, SAP CRM or Northgate Front Office) 4. Integrated payroll & personnel (for example, MidlandHR iTrent, Northgate Resourcelink, SAP ERP, Frontier Software Chris21 or Oracle E-Business) 5. Income Management (for example, Capita AIM, Civica ICON or Northgate PARIS) 6. Call Logging (for example, Tiger 20/20, Datatrack Eclipse or BTS Commsware) 7. Waste Management (for example, P&L or Mayrise) 8. Workflow (for example, Northgate Anite or Civica Comino, Kofax or OpenText LinkLink) 9. Waste Collection (for example, Mayrise, Bartec Auto ID) 10. Libraries (for example, lorensbergs netloan, Capita TALIS, Insight Media ICAM, Axiell Galaxy or SirsiDynix) 11. Data analytics (for example, IBM Cognos, SAP BusinessObjects, Oracle, Tableau or QlikView) 12. Productivity (for example, Microsoft Office, Google Docs or OpenOffice)
Answer
1. Housing Management (for example, Northgate Housing, Capita Academy, Orchard Housing or Civica Saffron) Developed in-house 2. Housing & Council Tax Benefit (for example, Capita Academy, Civica IBS/OpenRevenues or Northgate iWorld/Anite/SX3) Northgate IWorld 3. Customer Relationship Management (for example, KANA/Lagan, Oracle LG45, Microsoft Dynamics, SAP CRM or Northgate Front Office) Developed in-house 4. Integrated payroll & personnel (for example, MidlandHR iTrent, Northgate Resourcelink, SAP ERP, Frontier Software Chris21 or Oracle E-Business) Frontier – CHRIS 21 & HR21 5. Income Management (for example, Capita AIM, Civica ICON or Northgate – Capita AIM PARIS) 6. Call Logging (for example, Tiger 20/20, Datatrack Eclipse or BTS BTS Commsware) 7. Waste Management (for example, P&L or Mayrise) Webaspx 8. Workflow (for example, Northgate Anite or Civica Comino, Kofax or OpenText LinkLink) Northgate Information@Work 9. Waste Collection (for example, Mayrise, Bartec Auto ID) Northgate M3 and Westco Bilanciai 10. Libraries (for example, lorensbergs netloan, Capita TALIS, Insight Media ICAM, Axiell Galaxy or SirsiDynix) Capita TALIS 11. Data analytics (for example, IBM Cognos, SAP BusinessObjects, Oracle, Tableau or QlikView) SAP BusinessObjects 12. Productivity (for example, Microsoft Office, Google Docs or OpenOffice) Microsoft Office