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How to claim Housing Benefit

If you are already receiving Housing Benefit and/or Council Tax Reduction and need to advise us of a change in your circumstances. To find out what types of change you need to tell about and to report… Content last updated: 29 September 2025

Discretionary Housing Payments

Discretionary Housing Payments (DHPs)

If you are struggling to meet your rent payments then you can apply for a Discretionary Housing Payment (DHP). We have a limited amount of money to make these payments. A DHP is usually awarded for a… Content last updated: 31 October 2019

Rates Relief for Empty Properties

Empty business properties are exempt from paying business rates for three months after the property becomes unoccupied. There are additional exemptions for certain types of property or for properties… Content last updated: 23 July 2024

Self Catering Properties

From 1 April 2023 in Wales, a self- catering property is classified as non-domestic and  liable for business rates, if the Valuation office Agency is satisfied that: it will be available for letting… Content last updated: 23 July 2024

Funding Safety Together

In advance of setting the police budget in January 2026, the Commissioner wants to understand how supportive you are of the proposed increases being considered. Your feedback will help the Commissio… Content last updated: 15 December 2025

How do I claim Universal Credit?

Universal Credit claims are made online at www.universal-credit.service.gov.uk. You will need an email address, bank details, information relating to any rent you pay, any outgoings you have such as c… Content last updated: 27 January 2021

Access to Work

Access to Work can help you get or stay in work if you have a physical or mental health condition or disability. The support you get will depend on your needs. Through Access to Work, you can apply fo… Content last updated: 18 August 2025