Use this service to apply for a disabled persons bus pass.
To apply for a free disabled persons bus pass you must be able to provide evidence that you are a resident of the Merthyr Tydfil County Borough.
If you are in receipt of either:
At the time of your application you will need to provide the following evidence:
If you are not in receipt of any of the above awards you can still apply for a bus pass.
Once you have returned the completed application form to the Civic Centre they will contact your GP, in writing, to verify the information you have provided. As soon as the forms are received back from your GP we will contact you to let your know whether or not you have been successful.
A person who meets the criteria for a disabled person’s concessionary bus pass and are so severely disabled that it would be impossible for them to travel or make a journey without the assistance of a companion, may be entitled to a ‘Companion Pass’. This would allow the pass holder to travel with a companion free of charge. The eligibility of a companion pass is subject to medical evidence.
If you are making your application in person, you do not need to provide a photograph as it can be taken for you. This is subject to the camera equipment being in working order at the time of your application.
However, if your disability prevents you from getting into the Civic Centre you can provide a photograph with your Bus Pass Application Form which should meet the following criteria:
A recent colour photograph which is a true likeness of yourself
Please note: If you are sending a photograph we need a copy of some other form of photo ID for example a driving licence or passport to confirm your identity
Passes are valid for free travel on local bus services throughout Wales. You can use your pass at any time and on any day of the week. You can travel free of charge on almost all local bus services throughout Wales apart from:
Replacement passes cost £5 and can be obtained from the Civic Centre. The replacement pass will be issued during your visit (subject to the equipment being in working order at the time of your visit).
When a new pass is created the lost pass will no longer be valid, if found please destroy as it will not be accepted on any of the bus services.
For the majority of passes there is no expiry date however, if a pass is issued due to a temporary medical condition it may be given for a limited period of time. When the pass expires the pass holder will, if necessary, have to re-apply.
You must ensure you inform the Council of any change your address or your circumstances change providing any one of the following documents as evidence:
A photocopy of either of the above documents can be posted to the One Stop Shop . Please do not send any original documents by post.
You should inform the Council if any of the following circumstance applies:
The Council cannot accept liability for the failure of any bus service to operate or of any operator refusing to accept a bus pass for travel.