If you are having difficulty in putting out your Wheelie Bin and recycling containers on collection day you can ask for an assisted collection where the collection teams will assist you.
An assessment is made by the Council’s Waste Wardens who will review whether assisted collections is appropriate.
An email or letter will be sent to you informing you of the outcome of your application.
There is an appeal process if you disagree with the decision where the Waste Wardens will carry out a second review if you can provide a valid reason on why the original review didn’t reflect your usual circumstances.
Only one appeal per household is accepted, unless the circumstances of the householders change.
To appeal, please use the Contact Us form at the side of this page.