If you are getting housing benefit but are still finding it hard to pay your rent, you may be able to get extra help by applying for a Discretionary Housing Payments (DHPs). If you are no longer claiming Housing Benefit because you now claim Universal Credit, you can still apply for Discretionary Housing Payment.
The funds available under this scheme are limited and we can only help residents who need it most. Usually we will only grant DHP for a limited period after which the decision is re-assessed.
To apply for DHP you need to complete an application form. To request a form please contact us.
The following things are looked at when making a decision:
It depends on your circumstances because each case is looked at individually. If we decide that we can make a payment, we will write to tell you how much you will be paid and for how long.
If you are successful, DHPs are paid with your normal housing benefit
If you disagree with the decision about an application for DHP you can ask for us to look at the matter again. You will need to do this is writing within one month of the date of the decision letter stating clearly the reasons why you disagree.
You cannot appeal to the an Independent Tribunal about a DHP decision.