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Job: Swyddog Atgyfeiriadau ac Asesu (Derbyn ac Asesu) / Referrals and Assessment Officer
Job Ref: RE-1823
Salary: £33,366.00 - To: £35,235.00
Job Scale: Gradd 6 / Grade 6
Job Hours: 37 Awr / 37 Hours
Location: Parc Iechyd Kier Hardie / Kier Hardie Health Park
Speciality:
Referrals and Assessment Officer (Intake & Assessment)
Fixed term 31st March 2026 (Potential to extend to March 27)

This post requires an Enhanced DBS Check

Provide appropriate information and/or undertake a proportionate assessment and promote a culture of independence and positive outcomes when signposting or commissioning services.

To be part of a busy Duty Team, To carry out Assessments in line with the Social Service and Well-being Act 2014.

You will be covering the duty Rota on designated days. You will be expected to cover absences if required.

Engaging in a structured conversation with those making initial enquiry of the service and evaluating any information given;


Giving information, advice/and or sign- posting to other services;
Ensure that information about advocacy services is provided.

Accurately and fully recording referral information in accordance with departmental procedures;

Identify any need for advocacy to support the service user to participate in the IAA service proportionate assessment.

Identify any safeguarding concerns and take appropriate actions.

To carry out community care assessments ensuring service users are having the required service to meet their needs, this could range from a package of care, day services, respite and linking in with 3rd sector and signposting to other agencies where appropriate.

To undertake s126 enquires where considered appropriate by your line-manager and undertake a visit if deemed necessary.

Agreeing a range of solutions to meet identified outcome with adults and carers by providing short term respite for service users in a residential setting.

For further information please contact Sonia Lloyd-Williams on 01685 725000 or email Sonia.Lloyd-Williams@merthyr.gov.uk

You will be required to provide evidence of all qualifications specified as essential.

If you do not have access to the internet, application forms can be obtained by telephoning 01685 725000 and are to be returned no later than 28.08.2025 to HR Administration, Civic Centre, Castle Street, Merthyr Tydfil, CF47 8AN.

Email: Human.ResourcesAdmin@merthyr.gov.uk

Ability to speak Welsh is desirable.

Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community. Rigorous pre-employment checks are undertaken for all appointments as part of our recruitment and selection process.

All employees are required to comply with their individual and organisational responsibilities under the Data Protection Act, the Information Security Policy and relevant supporting operational policies. Any matters of a confidential nature must not be disclosed or passed to any unauthorised persons or third party under any circumstance either during or after employment except in the proper course of your employment or as required by law, Merthyr Tydfil County Borough Council or both. Any breach of confidentiality may lead to disciplinary action.

We value diversity in our workforce and consider ourselves to be an Employer of Choice, committed to promoting and integrating equality of opportunity into all aspects of our work. We welcome applications from everyone and encourage applicants from all groups and backgrounds to apply and join us at Merthyr Tydfil County Borough Council. We are strongly committed to eradicating discrimination in the workplace and ensure that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, disability, sex, race, sexual orientation, marriage and civil partnership, religion or belief, gender identity and expression, and pregnancy and maternity.