Social Services and Well-Being Act

Find out more on how the Social Services and Well-being (Wales) Act 2014, which will take effect from April 2016, will affect you.


We are committed to ensuring that vulnerable children and adults are protected from abuse and neglect and we will take immediate action where necessary, to keep them safe from harm.

Adults & Older People

We provide a range of support services for adults and older people who need support

Children & Families

Advice and support for families, report a child at risk, information about childcare, youth justice and more.

Out of hours social services support

Provides an emergency social work service for urgent situations which arise outside of normal office hours.

How Do I Access Care and Support for Myself or Someone else?

The Social Services and Well-being Act is changing the way Social Services assess your care and support needs.


Information, advice and support for people with disabilities.

Direct Payments

We may be able to help you to purchase assessed services yourself


Guidance and links to help carers find information to support them in their caring situation.

Aids & Equipment

There are many items of equipment available for people with a disability or health condition, or those who are just finding things difficult which can help you to live as independently as possible by making everyday tasks easier and safer.

Complaints procedure, comments and customer feedback

We welcome your compliments, comments and complaints about our services

Hearing and sight difficulties

Support and guidance for people with sensory impairment


Information Directory - Dewis Cymru

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