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Complaints Procedure, Comments and Customer Feedback
Making a Comment In order for us to maintain or improve the quality of our services, and, to assist in the planning of new services, we would value your compliments or comments. Fill in a Comment form… Content last updated: 14 February 2025
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Council Tax Reduction
If you are already claiming Council Tax Reduction you must tell us about any changes. To advise us of a change then please visit tell us about a change If you disagree with a decision You need to appe… Content last updated: 18 February 2025
A Guide to Direct Payment Financial Review 2020
Social Services and Well-being (Wales) Act 2014 FAQs
Confidential Job Application Form
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Marriage - arrangement and ceremonies
I want to get married - what do I do first?A civil marriage ceremony can take place in any register office in England or Wales or at any venue that has been approved to hold a civil marriage. From 29t… Content last updated: 12 June 2023
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Merthyr Tydfil County Borough Council supports the mighty mission to help Wales become the number one recycling nation this Recycle Week
Wales is already the third best recycling nation in the world, and the Mighty Mission to get us to number one continues into Recycle Week 2021 from 20 to 26 September. Recycling plays an essential rol… Content last updated: 20 September 2021
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Green Garden Waste Collections to start from 1 April
Recycle your grass and other green garden waste with us every fortnight for FREE! Collections start from 1 April, 2024. Order your FREE green garden recycling bags here Request a new or replacement Bi… Content last updated: 22 March 2024
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Recite Me
Recite Me is innovative cloud-based software that lets visitors to our website view and use it in the way that works best for them. We have added the Recite Me web accessibility and language toolbar t… Content last updated: 02 April 2024
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Markets Information and Advice
There are three markets that operate on a regular basis in the Town Centre. These are: St Tydfil’s Indoor Market M&B Street Market Farmers Market St Tydfil’s Indoor Market This indoor market is… Content last updated: 18 April 2024
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Discretionary Housing Payments (DHP)
If you are getting Housing Benefit but are still finding it hard to pay your rent, you may be able to get extra help by applying for a Discretionary Housing Payments (DHPs). If you are no longer claim… Content last updated: 04 June 2024
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Report Benefit Fraud
How can I report benefit fraud? Local Authority benefit fraud: If you believe someone is committing Council Tax Reduction fraud, and or Housing Benefit fraud, you can report it here, by clicking the… Content last updated: 19 June 2024
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School admission appeals
Every school in Merthyr Tydfil has an admission number which is set by reference to the school’s capacity to accommodate pupils. The following information relates to admission arrangements for communi… Content last updated: 05 March 2025
Right to Work Checklist
Recycling FAQ's
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Direct Payments
Direct Payments are a way of arranging your own care services by receiving a regular cash payment instead of having services arranged or provided by the Local Authority. Direct Payments are designed t… Content last updated: 19 April 2023
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Septic Tank and Cesspit Emptying
In some situations it is not possible to connect the drainage system of a property to a mains drainage system. Most commonly non-mains drainage is found in rural areas. It is effective if correctly ma… Content last updated: 09 August 2023
Breaches of planning control
TWIMC 201617