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Houses in Multiple Occupation

Houses in Multiple Occupation (HMO) are considered to be high-risk accommodation due to their type of occupation and the risk of fire. They are often let to low income and vulnerable tenants and can h… Content last updated: 25 October 2022

Register to Vote

Moving Home If you move home you will need to register to vote at your new address. Adding your name to the annual canvass form does not automatically entitle you to vote. Your old registration or pos… Content last updated: 04 July 2025

Innovative housing and learning project shortlisted for awards

The redevelopment of the County Borough Council’s Neighbourhood Learning Centre (NLC) at Gurnos has been shortlisted for two national awards. The building, which will open before Christmas as ‘a uniqu… Content last updated: 27 October 2022

Housing Benefit Overpayment

Housing Benefit Appeals

Late appeals If you are outside the one month time limit you can make a late request for an appeal. The maximum time limit for a late appeal is 13 months from the date of the decision. When asking for… Content last updated: 04 June 2024

Housing Benefit

Tell us about a change to housing benefit

Housing Complaints

Housing Conditions The Environmental Protection and Housing Enforcement team are responsible for providing the Council’s services in the areas of: Hazards in private domestic property; Disrepair to p… Content last updated: 08 November 2023

Alcohol and Entertainment licence

The Licensing Act 2003 introduced a new licensing system administered by the local authority in its capacity as the Licensing Authority for its area, and amalgamated six existing licensing regimes (al… Content last updated: 26 November 2024

How to Spot a Rogue Trader at Your Door

Have you ever answered the door to someone offering cut-price repairs or urgent work? While some tradespeople are legitimate, many rogue traders pressure homeowners into expensive, poor-quality work o… Content last updated: 28 April 2025

Benefits and Grants

Get help from the Council and other organisations. Content last updated: 30 March 2022