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How do I claim Universal Credit?
Universal Credit claims are made online at www.universal-credit.service.gov.uk. You will need an email address, bank details, information relating to any rent you pay, any outgoings you have such as c… Content last updated: 27 January 2021
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Apply for Free School Meals
If you live in Merthyr Tydfil and receive any of the following, you can claim free school meals for your school-aged child: Income Support Income Based Jobseeker's Allowance Support under Part VI of… Content last updated: 12 September 2024
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Universal Credit
What is Universal Credit and how to apply. Content last updated: 31 October 2019
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Free online mental health service expands reach in south Wales
People in south Wales can now access free online mental health therapy through a new referral system set up in partnership with Cwm Taf Morgannwg University Health Board (CTMUHB). For the first time,… Content last updated: 09 April 2024
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Could you, or someone you know, be missing out on Pension Credit?
Too many people across Merthyr Tydfil & Aberdare are currently missing out on Pension Credit so we’re encouraging anyone over State Pension age to check their eligibility.Pension Credit gives you… Content last updated: 22 October 2024
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Merthyr Tydfil takes 1st place in UK Councils most accessible website
Merthyr Tydfil County Borough Council proudly wears the gold ribbon for yet another month in the Silktide Accessibility Index, and being recognised as the most accessible Council website in the UK. Si… Content last updated: 27 February 2023
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Free Employment & Training Support
Our team of Employment Mentors provide one-to-one mentoring and employment support in the community, helping people to train and upskill, empowering them to build the confidence and experience that th… Content last updated: 18 August 2025
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Universal Primary FREE School Meals
Welsh Government aims to provide every child in primary school in Wales with a free school meal by September 2024, regardless of household income. From February 19th 2024, UPFSM (Universal Primary Fre… Content last updated: 15 February 2024
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What is Universal Credit?
From the 27th June 2018 Universal Credit replaces new claims for Housing Benefit, Income Support, Jobseekers Allowance (Income Based), Employment and Support Allowance (Income Based), Child Tax Credit… Content last updated: 27 January 2021
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Online support service targets mental health toll of financial hardship
NHS Wales is partnering with foodbanks to help combat the mental health impacts of the cost-of-living crisis. SilverCloud® Wales, an online platform providing guided, self-help support based on cognit… Content last updated: 03 December 2024
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Business Rates online
Register for an Account To register for this service, you will need: Your Account reference number The Property Postcode A valid email address Contact telephone number Register or Login Setup a Dire… Content last updated: 18 February 2025
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Council Tax Online
Set up a Direct Debit This is a quick and easy way to pay your council tax. If you choose to pay by Direct Debit, you will be offered four dates on which to make your payment (the 1st, 10th, 20th or 2… Content last updated: 18 February 2025
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Do It Online
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Free* reusable plastic-free period products available to collect locally!
Love your period, Love your planet! Following MTCBCs successful Love your Period, Love your planet! campaign in March 2023 that encouraged residents to switch from disposable to reusable period produc… Content last updated: 20 December 2024
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Online Service Feedback
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Do It Online
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Online Counterfeiter convicted
On 15th May 2024 at Merthyr Tydfil Magistrates Court Lisa Hunt from Merthyr Tydfil was convicted for offences under the Trade Marks Act in relation to the supply of counterfeit goods. Lisa Hunt was fo… Content last updated: 20 May 2024
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Statement on false rumours circulating online
We are aware of false rumours circulating online claiming that asylum seekers and immigrants are being accommodated at the Castle Hotel, Merthyr Tydfil. We can confirm that these rumours are unsubstan… Content last updated: 08 August 2025
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BillyChip delivers hope and kindness to those who need it most in Merthyr Tydfil
The Hideout café is the first local business leading the way in Merthyr Tydfil by signing up to the very unique BillyChip project, supporting those most in need within the town centre. The project br… Content last updated: 21 September 2023