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Home Care
Maintaining your Independence Home care services could help you with support in your own home with tasks such as support with personal care, which includes washing and dressing. Home care can provide… Content last updated: 11 April 2024
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Physical Disabilities
Physical Impairment Supporting the independence of adults and children with physical disabilities, we work in partnership with other organisations to provide a range of services to support adults with… Content last updated: 30 January 2023
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Identifying ALN
What should I do if I think my child has additional learning needs (ALN)? As a parent you will know your child best. If you have any concerns about your child’s learning or behaviour you should first… Content last updated: 24 November 2025
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Hackney Carriage Vehicle (Taxi) licence
All vehicles with 8 passenger seats or less used for the transportation of fee paying passengers must be licensed. Hackney Carriage vehicles can be hired from a taxi rank, hailed at the roadside or p… Content last updated: 20 January 2026
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Private Hire Operators Licence
Private Hire vehicles and drivers may only be despatched by a licensed Private Hire Operator. A person or limited company can apply for an operator’s licence to operate from a premises within the bor… Content last updated: 20 January 2026
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Report Benefit Fraud
How can I report benefit fraud? Local Authority benefit fraud: If you believe someone is committing Council Tax Reduction fraud, and or Housing Benefit fraud, you can report it here, by clicking the… Content last updated: 19 June 2024
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Update: Refuse / Recycling Collections
We are aware that parts of Treharris, Merthyr Vale, Town and Plymouth Wards are still awaiting refuse/recycling collections, and that other areas have experienced delays in collections over the festiv… Content last updated: 08 January 2026
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Corporate Self-Assessment
We continually review our performance throughout the year. Our self-evaluation challenges services to look at: What difference they are making How well they are delivering services, and How effective… Content last updated: 28 July 2025
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Renovating your empty property
If your property is in need of repair or upgrading and has been empty for more than 2 years, you may be eligible for a reduced VAT rate of 5%. To claim this discount you must employ a builder that is… Content last updated: 08 July 2025
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Charitable and Discretionary Relief
Charities are entitled to relief from rates on any non-domestic property, which is wholly or mainly used for charitable purposes. Relief is given at 80% of the rate bill, and billing authorities have… Content last updated: 01 April 2026
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Education Other Than at School
Tuition is provided to support pupils of statutory school age on a short-term basis who are unable, because of their medical needs, to attend school. Tuition is not a long-term alternative to attendin… Content last updated: 20 August 2025
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Extra Care
Extra Care offers an additional housing option for people over 50 who are struggling to manage at home. Ty Cwm, situated in Twynyrodyn, is a bespoke and modern scheme that provides 24 hour support for… Content last updated: 04 January 2023
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Religion, Values and Ethics (RVE)
All local authorities are legally required to have a group that monitors and advises on religious education. The Standing Advisory Council for Religious Education (SACRE) has performed this function i… Content last updated: 19 December 2025
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Environmental Health Fees and Charges
The Environmental Health Department carries out a variety of services. Some of these have a set fee or a service charge charge. Charges are reviewed on an annual basis. Services with a fee or charge … Content last updated: 12 January 2026
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Bus station closure
Merthyr Tydfil Bus Interchange will be closed all day tomorrow (Sunday, 18 September) for essential road maintenance work on Avenue de Clichy. Stagecoach services will operate from Cyfarthfa Retail Pa… Content last updated: 17 September 2022
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The Council's Participation Strategy
This Participation Strategy sets out our approach to encouraging two-way communications and making the process of influencing decision making more accessible. It considers elements of both the Well-be… Content last updated: 25 March 2026
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Childcare Sufficiency Assessment
The Childcare Sufficiency Assessment is a statutory responsibility that every Local Authority has to carry out every 5 years. The Assessment is important for us to establish the supply of childcare… Content last updated: 13 October 2022
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The Council's Communications & Engagement Strategy
The Council is committed to delivering value for money and quality public services to the residents of our County Borough, keeping our audiences informed and engaged throughout our journey. Our approa… Content last updated: 25 March 2026
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Noise complaints
Noise Complaints Sound is an everyday part of our lives and can arise from a wide range of sources or activities including speech, music, equipment, animals, etc. On occasions it can cause annoyance a… Content last updated: 07 June 2021