Online, Saves Time

  • Sue Walker

    Director of Education As the Director of Education, Sue’s remit includes leading services such as: ALN & Inclusion Community Focused Schools Culture School Improvement & Wellbeing School Pla… Content last updated: 12 March 2025

  • Lisa Curtis-Jones

    Director of Social Services As the Statutory Director for Social Services Lisa’s remit includes leading services such as: Adult Services Children's Services Safeguarding Content last updated: 12 March 2025

  • Sarah King

    Director of Governance & Resources As the Director of Governance & Resources, Sarah’s remit includes leading services such as: Legal Policy & Performance People Services and Transformati… Content last updated: 12 March 2025

  • Street Cleansing - General Enquiries

    Please use the form below to submit any general enquiries or miscellaneous requests to the Street Cleansing department that are not covered by other forms. We aim to respond within 5 working days. You… Content last updated: 23 October 2025

  • Howfields & Haystack Cafe: Temporary Closure

    As of Friday 31 October, Howfields Hotel & Haystacks Cafe in Merthyr Tydfil town centre will be closed temporarily while essential works take place to the building.We will share the re-opening dat… Content last updated: 04 November 2025

  • Designated Vehicle List

    January 2026 Designated for the purposes of Section 165 Equality Act 2010 Please note: Plate numbers with HC prefix indicate that the vehicle is a Hackney Carriage vehicle, plate numbers with a PV pre… Content last updated: 26 January 2026

  • Explosives Storage Licence

    You will need a licence from Merthyr Tydfil County Borough Council if you want to store explosives including fireworks up to 2,000 kg net explosive content (NEC) of adult fireworks. If you want to sto… Content last updated: 16 January 2026

  • General Legal Advice

    Merthyr Tydfil County Borough Councils Legal Department advises in-house Departments only. The Council is unable to provide the public with any form of legal advice. Where can I seek legal advice? Pri… Content last updated: 12 June 2023

  • Energy Efficiency Advice and Assessment

    SAP and SBEM SAP is the governments Standard Assessment Procedure (SAP) for energy relating of dwellings. SAP 2005 is adopted as part of the UK national methodology for calculation of the energy perfo… Content last updated: 08 November 2023

  • Councillor Code of Conduct

    The Code of Conduct ensures that all councillors observe the highest standards of behaviours when carrying out their duties. Section 19 - Merthyr Tydfil Constitution The council’s Standards Committee… Content last updated: 09 December 2024

  • Social Enterprises

    Social Enterprises are businesses that trade to tackle social problems, improve communities, people’s life chances, or the environment. Like any business, social enterprises aim to generate surpluses… Content last updated: 13 June 2019

  • Tourist Direction signs

    The 'white on brown' tourist type signs have been in use for many years and are recognised both nationally and internationally. These signs are intended to direct (rather than attract) visitors. The s… Content last updated: 18 October 2023

  • The Importance of Play

    To achieve a play friendly society that offers a wide range of play and recreational opportunities, it is necessary for all partners within the community to work together for this purpose. MTCBC ackno… Content last updated: 26 November 2024

  • Extra Care

    Extra Care offers an additional housing option for people over 50 who are struggling to manage at home. Ty Cwm, situated in Twynyrodyn, is a bespoke and modern scheme that provides 24 hour support for… Content last updated: 04 January 2023

  • Request a Permanent Road Closure

    A permanent road closure can be processed under two acts of Parliament: The Highways Act 1980 The Town and Country Planning Act 1990 Highway being unnecessary Under Section 116 of The Highways Act 1… Content last updated: 14 January 2026

  • Allotments

    PLEASE NOTE: Allotments in the Borough are now self-governing and Merthyr Tydfil County Borough Council no longer controls them, although, the Council does contribute annually towards some of the all… Content last updated: 20 January 2022

  • Nuisances

    Statutory Nuisances A 'statutory nuisance' is something that is either prejudicial to health, for example capable of causing disease, or something that is a nuisance in common law, for example somethi… Content last updated: 31 October 2019

  • Report Benefit Fraud

    How can I report benefit fraud? Local Authority benefit fraud:  If you believe someone is committing Council Tax Reduction fraud, and or Housing Benefit fraud, you can report it here, by clicking the… Content last updated: 19 June 2024

  • Information about Performance and Data

    Data Cymru Putting data and intelligence at the heart of public service delivery. Ward Profile' Dashboard (Data Cymru) This dashboard allow you to find information about your ward from the 2021 Census… Content last updated: 04 September 2025

  • Advice about our Empty Homes

    Over the past decade the issue of empty properties has gained prominence at both a national and local level. Empty properties represent a wasted resource, financial expense and in many cases a missed… Content last updated: 08 July 2025

Contact Us