Online, Saves Time

  • Destination Management Plan 2015-2018

    What is Destination Management? Destination development is about delivering a quality visitor experience on the ground which meets or exceeds expectations and which will ensure repeat visits and word… Content last updated: 30 October 2019

  • Evidence Request Form

    Thank you for requesting evidence.  What happens next? We’ve sent your report to supervisor or other person immediately in charge who will investigate within five working days.  We may need to contact… Content last updated: 29 January 2025

  • Starter Form

    Thank you for completing the starter form - notification of new employee details. What happens next? Your form will be reviewed, and appropriate action (if applicable) will be followed up with the rel… Content last updated: 06 August 2025

  • Report a Cemeteries Issue

    Thank you for reporting a cemeteries issue.  What happens next? We’ve sent your report to our Bereavement Services Team who will investigate within five working days.  We may need to contact you for f… Content last updated: 07 February 2023

  • Report a Dead Animal

    Merthyr Tydfil County Borough Council will collect any Dead Animals on the road for disposal such as a Cats, Dogs, livestock and wild animals.If you want to dispose of a dead pet you would need to mak… Content last updated: 16 July 2024

  • Safeguarding

    Section 175 of the Education Act 2002 requires Local Authorities and Governing Bodies of maintained schools to have arrangements in place to safeguard and promote the welfare of children. Safeguarding… Content last updated: 20 August 2025

  • Advice about our Empty Homes

    Over the past decade the issue of empty properties has gained prominence at both a national and local level. Empty properties represent a wasted resource, financial expense and in many cases a missed… Content last updated: 08 July 2025

  • Request a Permanent Road Closure

    A permanent road closure can be processed under two acts of Parliament: The Highways Act 1980 The Town and Country Planning Act 1990 Highway being unnecessary Under Section 116 of The Highways Act 1… Content last updated: 19 January 2022

  • Report a street nameplate

    Merthyr Tydfil County Borough Council is responsible for the provision, repair and maintenance of street name plates with the exception of new developments, where the Developer is responsible for the… Content last updated: 31 October 2019

  • Request or Report Gritting

    PLEASE NOTE: the authority does not maintain the trunk roads A470, A4060 and A465 (Heads of the Valleys Road). These roads are the responsibility of the South Wales Trunk Road Agent and problems shou… Content last updated: 09 January 2025

  • Enforcement

    Highway Network Management Plan The primary object of the Plan is to set out a policy in relation to all highways maintenance activities that are undertaken and to provide a written text of reference… Content last updated: 31 October 2019

  • Gully Grate or Manhole Cover

    Report a Manhole Cover Manhole Covers are found in roads and pavements, are solid and usually belong to Welsh Water or MTCBC.  If it belongs to Welsh Water, we will attend site and make the area safe… Content last updated: 05 March 2024

  • Adopted roads and pavements

    Merthyr Tydfil County Borough Council, as a Highway Authority, is responsible for the maintenance of all adopted highways and footways in the Borough. Highways that are not part of the adopted highway… Content last updated: 31 October 2019

  • Cycling

    National Standards Cycling Scheme The Merthyr Tydfil Road Safety section is currently offering all Primary schools in the County Borough the chance for their year 6 children to do a National Standards… Content last updated: 17 January 2023

  • School crossing patrols

    When you see a SCP step into the road ahead of you, displaying the STOP sign, drivers MUST STOP to allow people cross the road (Rule 87 of the Highway Code) It is an offence under the Road Traffic Act… Content last updated: 31 October 2019

  • Alcohol and Entertainment - Personal

    Personal licence is issued under the Licensing Act 2003 and allows an individual to sell or authorise the sale of alcohol. All premises with a premises licence issued under the Licensing Act 2003 requ… Content last updated: 01 February 2022

Contact Us