Online, Saves Time

  • Disabled adaptations and aids

    Merthyr Tydfil Integrated Demonstration & Equipment Centre (MIDEC) The Merthyr Tydfil Integrated Demonstration Equipment (MIDEC) was officially opened in December 2009 by Mr Simon Dean, Head of Po… Content last updated: 08 November 2023

  • Renewal Areas

    The main purpose of Renewal Areas is to improve living conditions in areas which require regeneration. The statutory basis for Renewal Areas is set out in the Local Government and Housing Act 1989, as… Content last updated: 08 November 2023

  • Family History Search

    Births and Marriages Family History Tracing family history is exciting and rewarding but can be time consuming and complicated. The first step is to gather all the information you can from relatives.… Content last updated: 26 January 2023

  • Report Benefit Fraud

    How can I report benefit fraud? Local Authority benefit fraud:  If you believe someone is committing Council Tax Reduction fraud, and or Housing Benefit fraud, you can report it here, by clicking the… Content last updated: 19 June 2024

  • Looking for business premises

    Surplus Council land and property is managed by our Estates Department. New Development Opportunities Current Land and Property For Sale For a list of current properties for sale, please visit the Pau… Content last updated: 15 March 2023

  • Riparian Ownership

    Although you may not have previously realised, if you own land which is adjacent to a watercourse or land which has a watercourse running through or underneath it, you are by law considered to be a 'R… Content last updated: 14 June 2021

  • Private Hire Operators Licence

    Private Hire vehicles and drivers may only be despatched by a licensed Private Hire Operator.  A person or limited company can apply for an operator’s licence to operate from a premises within the bor… Content last updated: 03 May 2022

  • Home Care

    Maintaining your Independence Home care services could help you with support in your own home with tasks such as support with personal care, which includes washing and dressing. Home care can provide… Content last updated: 11 April 2024

  • Physical Disabilities

    Physical Impairment Supporting the independence of adults and children with physical disabilities, we work in partnership with other organisations to provide a range of services to support adults with… Content last updated: 30 January 2023

  • Corporate Self-Assessment

    We continually review our performance throughout the year. Our self-evaluation challenges services to look at: What difference they are making How well they are delivering services, and How effective… Content last updated: 28 July 2025

  • Education Other Than at School

    Tuition is provided to support pupils of statutory school age on a short-term basis who are unable, because of their medical needs, to attend school. Tuition is not a long-term alternative to attendin… Content last updated: 20 August 2025

  • Charitable and Discretionary Relief

    Charities are entitled to relief from rates on any non-domestic property, which is wholly or mainly used for charitable purposes. Relief is given at 80% of the rate bill, and billing authorities have… Content last updated: 23 July 2024

  • Renovating your empty property

    If your property is in need of repair or upgrading and has been empty for more than 2 years, you may be eligible for a reduced VAT rate of 5%.  To claim this discount you must employ a builder that is… Content last updated: 08 July 2025

  • Extra Care

    Extra Care offers an additional housing option for people over 50 who are struggling to manage at home. Ty Cwm, situated in Twynyrodyn, is a bespoke and modern scheme that provides 24 hour support for… Content last updated: 04 January 2023

  • Budget consultation 2025/26 results

    Thank you to everyone who took the time to have their say on this year’s Budget Consultation – we had over 1,500 residents participate this year, which is our highest number yet.  The images below sho… Content last updated: 10 November 2025

  • Religion, Values and Ethics (RVE)

    All local authorities are legally required to have a group that monitors and advises on religious education. The Standing Advisory Council for Religious Education (SACRE) has performed this function i… Content last updated: 19 December 2025

  • Environmental Health Fees and Charges

    The Environmental Health Department carries out a variety of services. Some of these have a set fee or a service charge charge. Charges are reviewed on an annual basis. Services with a fee or charge … Content last updated: 29 May 2024

  • The Council's Communications & Engagement Strategy

    The Council is committed to delivering value for money and quality public services to the residents of our County Borough, keeping our audiences informed and engaged throughout our journey. Our approa… Content last updated: 10 November 2025

  • The Council's Participation Strategy

    This Participation Strategy sets out our approach to encouraging two-way communications and making the process of influencing decision making more accessible. It considers elements of both the Well-be… Content last updated: 10 November 2025

Contact Us