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Planning Advice and Guidance
Find out if you need planning permission Planning permission may be required from the Council:- • To extend your home • Construct garages or outbuildings • Walls and fencing • Erect decking and retain… Content last updated: 21 February 2024
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Home Care
Maintaining your Independence Home care services could help you with support in your own home with tasks such as support with personal care, which includes washing and dressing. Home care can provide… Content last updated: 11 April 2024
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Post 16 College Transport
There is no statutory requirement to provide transport for post 16 learners. However, Merthyr Tydfil offers a discretionary transport service to 16 to 19 year old learners who meet the eligibility cri… Content last updated: 17 April 2024
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Report Benefit Fraud
How can I report benefit fraud? Local Authority benefit fraud: If you believe someone is committing Council Tax Reduction fraud, and or Housing Benefit fraud, you can report it here, by clicking the… Content last updated: 19 June 2024
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Charitable and Discretionary Relief
Charities are entitled to relief from rates on any non-domestic property, which is wholly or mainly used for charitable purposes. Relief is given at 80% of the rate bill, and billing authorities have… Content last updated: 23 July 2024
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Extra Care
Extra Care offers an additional housing option for people over 50 who are struggling to manage at home. Ty Cwm, situated in Twynyrodyn, is a bespoke and modern scheme that provides 24 hour support for… Content last updated: 04 January 2023
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Environmental Health Fees and Charges
The Environmental Health Department carries out a variety of services. Some of these have a set fee or a service charge charge. Charges are reviewed on an annual basis. Services with a fee or charge … Content last updated: 29 May 2024
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Religion, Values and Ethics (RVE)
All local authorities are legally required to have a group that monitors and advises on religious education. The Standing Advisory Council for Religious Education (SACRE) has performed this function i… Content last updated: 19 December 2024
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Private Hire Drivers Licence
Any person driving a licensed vehicle must be licensed as a hackney carriage and/or private hire vehicle driver with Licensing Authority where they intend to work. Licensing Authorities have a duty to… Content last updated: 20 September 2023
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School Term and Holiday Dates
Academic Year 2024/2025 TERM TERM BEGINS HALF TERM STARTS HALF TERM ENDS TERM ENDS AUTUMN2024 Monday2 September Monday28 October Friday1 November Friday20 December SPRING2025 Monday6 Januar… Content last updated: 24 July 2024
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Personal travel budget (PTB)
What a personal travel budget (PTB) is and how to apply. A personal travel budget (PTB) is a payment for you to spend on your child’s travel to school. It enables you as a family to have choice and co… Content last updated: 05 November 2024
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Noise complaints
Noise Complaints Sound is an everyday part of our lives and can arise from a wide range of sources or activities including speech, music, equipment, animals, etc. On occasions it can cause annoyance a… Content last updated: 07 June 2021
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Sensory Impairment
Services For People With Sensory Impairments (Adults and Children) If you are having difficulties due to sensory problems, the Directorate, together with other organisations, may be able to help. We… Content last updated: 03 January 2023
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Hackney carriage drivers licence
Any person driving a licensed vehicle must be licensed as a hackney carriage and/or private hire vehicle driver with the Licensing Authority where they intend to work. Licensing Authorities have a dut… Content last updated: 20 September 2023
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Childcare Sufficiency Assessment
The Childcare Sufficiency Assessment is a statutory responsibility that every Local Authority has to carry out every 5 years. The Assessment is important for us to establish the supply of childcare… Content last updated: 13 October 2022
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The Council's Communications & Engagement Strategy
The Council is committed to delivering value for money and quality public services to the residents of our County Borough, keeping our audiences informed and engaged throughout our journey. Our approa… Content last updated: 07 March 2025
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The Council's Participation Strategy
This Participation Strategy sets out our approach to encouraging two-way communications and making the process of influencing decision making more accessible. It considers elements of both the Well-be… Content last updated: 07 March 2025
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Health and safety at work - investigation
The Authority has a duty to enforce the relevant safety regulations to prevent accidents and ill health amongst the many workers and customers within the Borough. The various premises include retail o… Content last updated: 04 October 2018
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Statement RE bus services in Merthyr Tydfil
Further to recent statements made by Dawn Bowden MS regarding bus services in Merthyr Tydfil, we would like to remind residents that the vast majority of the local bus service network is run purely on… Content last updated: 01 August 2022