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Hackney Carriage Vehicle (Taxi) licence
All vehicles with 8 passenger seats or less used for the transportation of fee paying passengers must be licensed. Hackney Carriage vehicles can be hired from a taxi rank, hailed at the roadside or p… Content last updated: 16 January 2023
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Physical Disabilities
Physical Impairment Supporting the independence of adults and children with physical disabilities, we work in partnership with other organisations to provide a range of services to support adults with… Content last updated: 30 January 2023
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Family History Search
Births and Marriages Family History Tracing family history is exciting and rewarding but can be time consuming and complicated. The first step is to gather all the information you can from relatives.… Content last updated: 26 January 2023
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Youth Forum & Youth Mayor
The Young People’s Participation service ensures that young people are provided with the opportunity to influence and shape the services that affect them in line with the United Nation Convention on t… Content last updated: 21 March 2023
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Food hygiene rating scheme
The Food Hygiene Rating (Wales) Act 2013 came into force on the 28 November 2013. The Act establishes a mandatory food hygiene rating scheme for Wales. When a food business has been issued with a Food… Content last updated: 24 August 2023
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Planning Advice and Guidance
Find out if you need planning permission Planning permission may be required from the Council:- • To extend your home • Construct garages or outbuildings • Walls and fencing • Erect decking and retain… Content last updated: 21 February 2024
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Home Care
Maintaining your Independence Home care services could help you with support in your own home with tasks such as support with personal care, which includes washing and dressing. Home care can provide… Content last updated: 11 April 2024
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Report Benefit Fraud
How can I report benefit fraud? Local Authority benefit fraud: If you believe someone is committing Council Tax Reduction fraud, and or Housing Benefit fraud, you can report it here, by clicking the… Content last updated: 19 June 2024
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Post 16 College Transport
There is no statutory requirement to provide transport for post 16 learners. However, Merthyr Tydfil offers a discretionary transport service to 16 to 19 year old learners who meet the eligibility cri… Content last updated: 11 July 2025
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Environmental Health Fees and Charges
The Environmental Health Department carries out a variety of services. Some of these have a set fee or a service charge charge. Charges are reviewed on an annual basis. Services with a fee or charge … Content last updated: 29 May 2024
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Charitable and Discretionary Relief
Charities are entitled to relief from rates on any non-domestic property, which is wholly or mainly used for charitable purposes. Relief is given at 80% of the rate bill, and billing authorities have… Content last updated: 23 July 2024
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Religion, Values and Ethics (RVE)
All local authorities are legally required to have a group that monitors and advises on religious education. The Standing Advisory Council for Religious Education (SACRE) has performed this function i… Content last updated: 19 December 2024
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Corporate Self-Assessment
We continually review our performance throughout the year. Our self-evaluation challenges services to look at: What difference they are making How well they are delivering services, and How effective… Content last updated: 28 July 2025
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Extra Care
Extra Care offers an additional housing option for people over 50 who are struggling to manage at home. Ty Cwm, situated in Twynyrodyn, is a bespoke and modern scheme that provides 24 hour support for… Content last updated: 04 January 2023
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Renovating your empty property
If your property is in need of repair or upgrading and has been empty for more than 2 years, you may be eligible for a reduced VAT rate of 5%. To claim this discount you must employ a builder that is… Content last updated: 08 July 2025
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Education Other Than at School
Tuition is provided to support pupils of statutory school age on a short-term basis who are unable, because of their medical needs, to attend school. Tuition is not a long-term alternative to attendin… Content last updated: 20 August 2025
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Noise complaints
Noise Complaints Sound is an everyday part of our lives and can arise from a wide range of sources or activities including speech, music, equipment, animals, etc. On occasions it can cause annoyance a… Content last updated: 07 June 2021
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Sensory Impairment
Services For People With Sensory Impairments (Adults and Children) If you are having difficulties due to sensory problems, the Directorate, together with other organisations, may be able to help. We… Content last updated: 03 January 2023
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Personal travel budget (PTB)
What a personal travel budget (PTB) is and how to apply. A personal travel budget (PTB) is a payment for you to spend on your child’s travel to school. It enables you as a family to have choice and co… Content last updated: 05 November 2024